Credit Controller

Autoglass®; Cardington; Hybrid; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Health cash plan

Pension contribution up to 10%

28 days annual leave

Job summary

Autoglass® is hiring a proactive Credit Controller to join our Finance team at Bedford, hybrid role. You’ll own a portfolio of customer accounts, drive collections, reconcile balances, and resolve disputes in line with policy.

You’ll use strong Excel skills to analyse data, prepare reports, and collaborate with internal stakeholders to improve cash flow and reduce aged debt. Previous credit control or AR experience is essential.

Qualifications

• Previous experience within a Credit Control or Accounts Receivable role.
• Strong account reconciliation skills with the ability to investigate and resolve discrepancies.
• Excellent Excel skills, including analysing data and producing reports.
• Strong communication and relationship-building skills.
• Ability to manage a portfolio of accounts and prioritise workloads effectively.
• A proactive approach to problem-solving and continuous improvement.
• Strong attention to detail and a commitment to delivering excellent customer service.
• Experience of reducing aged debt, maximising collections, and improving cash flow would be advantageous.

Responsibilities

• Take ownership of a portfolio of customer accounts, ensuring collections activity is carried out effectively and in line with company policies and customer agreements.
• Reconciling accounts, investigating and resolving queries, managing disputes, and ensuring accurate billing and payment processes.
• Work collaboratively across the business to identify and resolve issues, improve processes, and support positive customer relationships.
• Using your analytical skills and attention to detail, investigate discrepancies, manage unallocated cash, produce reports, and provide valuable insights to help improve cash flow and reduce aged debt.

Skills

Credit Control

Accounts Receivable

Excel

Communication

Relationship-building

Analytical

Attention to detail

Cash flow

Tools

Excel

Job description

About Autoglass® And Laddaw®

We’re a recognisedsuperbrandand we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

About Autoglass® And Laddaw®

We’re a recognisedsuperbrandand we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

Contract Type

Regular

Making a Difference Together.

As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm,friendly and real people. If this sounds like somewhere you’ll thrive,keep reading.

Credit Controller

Hybrid Working | Bedford priory business park

Contract: Full Time

Salary: Circa 27k + annual company performance related bonus up to 10%, 28 days annual leave including bank holidays, Health cash plan, employer pension contribution up to 10%

Are you an experienced Credit Controller looking for your next challenge? Do you enjoy building strong customer relationships, solving problems, and making a real impact on business performance? If so, we'd love to hear from you.

We're looking for a proactive and customer-focused Credit Controller to join our Finance team, playing a vital role in maximising cash collection, reducing the risk of debt, and ensuring the efficient management of customer accounts. This is an excellent opportunity to join a fast-paced environment where you'll work closely with both internal and external stakeholders to deliver outstanding service and drive continuous improvement.

What You'll Be Doing

As a Credit Controller, you'll take ownership of a portfolio of customer accounts, ensuring collections activity is carried out effectively and in line with company policies and customer agreements. You'll be responsible for reconciling accounts, investigating and resolving queries, managing disputes, and ensuring accurate billing and payment processes. You'll work collaboratively across the business to identify and resolve issues, improve processes, and support positive customer relationships. Using your analytical skills and attention to detail, you'll investigate discrepancies, manage unallocated cash, produce reports, and provide valuable insights to help improve cash flow and reduce aged debt. This role offers a varied workload, combining credit control, account management, problem-solving, and stakeholder engagement, making it an excellent opportunity for someone who enjoys working with both people and numbers.

What We're Looking For

• Previous experience within a Credit Control or Accounts Receivable role.
• Strong account reconciliation skills with the ability to investigate and resolve discrepancies.
• Excellent Excel skills, including analysing data and producing reports.
• Strong communication and relationship-building skills.
• Ability to manage a portfolio of accounts and prioritise workloads effectively.
• A proactive approach to problem-solving and continuous improvement.
• Strong attention to detail and a commitment to delivering excellent customer service.
• Experience of reducing aged debt, maximising collections, and improving cash flow would be advantageous.

Why join us?

At Autoglass®, our people are at the heart of everything we do. You'll join a supportive and collaborative team where your contribution is valued, and your work has a direct impact on business performance. We offer the opportunity to develop your skills, build strong stakeholder relationships, and play a key role in helping the business achieve its goals. If you're an organised, driven, and customer-focused Credit Controller looking to take the next step in your career, we'd love to hear from you.

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Accessibility:

We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process.For assistance,contact us at [e-mail].