Credit Controller

Morgan McKinley; Eastbourne; On-site; GBP 26,000 - 32,000; Full time

Job summary

Morgan McKinley is seeking an experienced Credit Controller for a permanent role in Eastbourne. You will manage a portfolio of customer accounts, chase payments and ensure balances are kept up to date in line with company policy.

You will collaborate with customers and internal stakeholders, help resolve queries, and support improvements to credit control processes while maintaining a high standard of service and accuracy.

Qualifications

• Experience in credit control and debt management.
• Strong customer service orientation.
• Ability to work with internal and external stakeholders to resolve queries.

Responsibilities

• Manage a portfolio of approximately customer accounts.
• Issuing statements and payment reminders.
• Reach out to customers regarding overdue balances via telephone, email and written correspondence.
• Ensure credit control is actively carried out in line with company policies and procedures.
• Build effective relationships with customers and internal stakeholders.
• Work with external debt collection partners where required.
• Manage overdue accounts.
• Monitor outstanding debt and take appropriate action.

Skills

Credit control

Customer service

Stakeholder management

Debt collection

Communication

Job description

Morgan McKinley is currently recruiting for an experienced Credit Controller on a permanent basis, for a client based in Eastbourne.

This is a varied role with responsibility for managing a portfolio of customer accounts, ensuring payments are received promptly, accounts are maintained accurately and credit is managed in line with company policy. You will work closely with customers and a range of internal and external stakeholders to resolve queries, manage outstanding balances and support effective credit and debt management. The role will also provide opportunities to contribute to process improvements and wider business initiatives.

Key Responsibilities:

• Manage a portfolio of approximately customer accounts
• Issuing statements and payment reminders
• Reach out to customers regarding overdue balances via telephone, email and written correspondence.
• Ensure credit control is actively carried out in line with company policies and procedures.
• Build effective relationships with customers and internal stakeholders
• Work with external debt collection partners where required
• Manage overdue accounts
• Monitor outstanding debt and take appropriate action

About you:

• Available on short or 4 weeks notice
• Based in the local Eastbourne area, and able to work in offices 5 days per week.
• Previously credit control experience.
• Strong customer services and