Credit Controller

Astute Recruitment Ltd; East Midlands; On-site; GBP 27,000 - 33,000; Full time

Job summary

Astute Recruitment Ltd. in Nottingham City Centre is recruiting an experienced Credit Controller on a 6-9 month fixed-term contract. The role focuses on proactive credit control, chasing outstanding payments and maintaining strong payment processes. Strong communication and telephone skills are essential for success.

The position is fully onsite, Monday to Friday, 9:00 am–5:00 pm with a one-hour lunch break. Immediate availability or short notice period is preferred.

Qualifications

• Previous credit control or debt collection experience.
• Excellent communication and confidence speaking with customers by phone.
• Professional and persistent approach to chasing payments.
• Strong organisational skills and follow-up management.
• Good working knowledge of Word and Excel.
• Ability to work onsite in Nottingham City Centre, Monday to Friday.

Responsibilities

• Proactively chase outstanding invoices and payments using a diary management system.
• Contact clients to confirm invoice receipt.
• Issue payment reminders by email and through online systems.
• Take payments over the telephone.
• Liaise with internal colleagues to resolve account queries.
• Follow up outstanding queries to ensure timely resolution.
• Use Word and Excel to support day-to-day activities.

Skills

Credit control

Communication skills

Telephone manner

Organisational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Location: Nottingham City Centre (NG1)

Contract: Fixed-term, 6 - 9 months

Hours: Monday to Friday, 9:00 am - 5:00pm, with one-hour lunch break

Working arrangement: Fully onsite

Salary: Up to £30,000

Astute Recruitment is working with a professional services business in Nottingham City Centre to recruit an experienced Credit Controller on a 6 - 9 month fixed-term contract. This is an opportunity for someone with strong communication skills, a confident telephone manner and experience managing outstanding payments to join a busy team and help maintain effective credit control processes. Ideally, you'll be immediately available or on a short notice period.

The role:

As Credit Controller, your responsibilities will include:

• Proactively chasing outstanding invoices and payments using a diary management system.
• Contacting individual and business clients to confirm invoices have been received.
• Issuing payment reminders by email and through the relevant online systems.
• Taking payments over the telephone.
• Liaising with internal colleagues to investigate and resolve account queries.
• Following up outstanding queries to ensure timely resolution.
• Using Microsoft Word and Excel to support day-to-day activities.

About you:

We are looking for someone who has:

• Previous credit control or debt collection experience.
• Excellent communication skills and confidence speaking with customers over the telephone.
• A professional and persistent approach to chasing outstanding payments.
• Strong organisational skills and the ability to manage follow-ups effectively.
• Good working knowledge of Microsoft Word and Excel.
• The ability to work onsite in Nottingham City Centre, Monday to Friday.

Other roles you may have applied for: Sales ledger Clerk, Billing Clerk, Credit Control Clerk, Credit Control Administrator, Accounts Receivable Clerk, Sales Ledger Administrator, Collections Advisor