Credit Controller

Jacob Grey; Watford; Presencial; GBP 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Descripción de la vacante

Jacob Grey is seeking a motivated, organised Credit / Collections Controller to join their growing team in Watford. The role focuses on managing debt recovery, negotiating payment plans and supporting the legal/financial services aspects of credit management.

You will liaise with customers, maintain records, and assist the legal team to ensure timely, accurate handling of court-related documentation. A competitive salary and bonus are available.

Formación

• Previous collections / credit control experience is essential.
• An understanding of legal administration / litigation relating to credit management or financial services would be advantageous.
• Excellent organisational and communication skills.
• Strong attention to detail and the ability to prioritise workload.
• A professional, proactive and positive approach.
• Confident using Microsoft Office and internal systems.

Responsabilidades

• Liaise with customers to guide them through the collections process.
• Set up, negotiate and manage payment plans.
• Monitor arrangements and follow up on missed or broken plans.
• Maintain accurate records and update internal systems.
• Assist with day-to-day legal and operational processes.
• Ensure tasks are completed accurately and on time.
• Provide administrative support to the legal team.
• Prepare and maintain legal documentation for court claims.
• Manage incoming/outgoing correspondence.
• Liaise with clients, creditors, solicitors and others via email/phone.

Conocimientos

Credit control

Detail oriented

MS Office

Communication

Herramientas

Case management software

Descripción del empleo

We are looking for a motivated, organised and detail-oriented Credit / Collections Control to join our growing team at a well-established Business Services Company.

This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector.

Key Responsibilities:

• Regular professional liaison with customers to manage them through the collections process
• Setting up, negotiating and managing customer payment plans.
• Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews.
• Maintaining accurate records and updating internal systems.
• Assisting with day-to-day legal and operational processes.
• Ensuring all work is completed accurately and within required deadlines.
• Providing administrative support to the legal team.
• Preparing, processing and maintaining legal documentation associated with court claims.
• Managing incoming and outgoing correspondence.
• Liaising with clients, creditors, solicitors and other relevant parties via email and telephone.

About You:

• Previous collections / credit control experience is essential.
• An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous.
• Excellent organisational and communication skills.
• Strong attention to detail and the ability to prioritise workload.
• A professional, proactive and positive approach.
• Confident using Microsoft Office and internal systems.

This role is with a well established and respected family business services company based in Watford. This role will be an opportunity to ease away from the fundamentals of credit admin towards a more complete collections and legal service. The role comes with a competitive salary and bonus.