Credit Controller

CWC Recruitment Ltd; City Of London; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

CWC Recruitment Ltd is seeking a Credit Control Analyst to join the London finance team. The role is hybrid, with 3-4 days in the office, and offers a salary of £38,000 - £40,000 per year.

You will manage cash receipts, reconcile customer accounts, support collections, and develop Excel-based dashboards while liaising with global teams and stakeholders across the business.

Qualifications

• Strong Excel skills including data manipulation (VLOOKUP, pivot tables).
• High level of attention to detail and accuracy.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent English communication skills, both written and verbal.
• Basic understanding of accounting principles (AR, reconciliations).
• Experience in credit and collections.

Responsibilities

• Accurately apply incoming cash receipts to customer accounts on a timely basis.
• Investigate and resolve unapplied or misapplied cash items.
• Support collections activities and follow up on outstanding receivables with internal stakeholders.
• Reconcile customer accounts to ensure accuracy.
• Compile and maintain Excel-based reports and dashboards.
• Analyse data to identify trends, discrepancies and process improvements.
• Collaborate with internal teams to resolve billing or payment issues.
• Maintain accurate records in line with internal controls and audit requirements.
• Perform any ad hoc duties as required.

Skills

Excel skills

Attention to detail

Organisational skills

English communication

Accounting knowledge

Credit & collections

Job description

Credit Control Analyst

London (3-4 days in the office)

£38,000 - £40,000

A world leading global maritime company is currently looking for an experienced and hands-on Credit Controller to join its finance team in London. This role is well-suited to a self-motivated and resilient individual who is comfortable working without a rigid structure and can adapt quickly to changing priorities; someone who has strong Excel skills and is confident working with data, systems, and stakeholders across the business. Reporting into the Credit Manager, the successful candidate will play a pivotal role in managing credit control processes across multiple divisions within the business.

Duties include:

• Accurately apply incoming cash receipts to customer accounts on a timely basis.
• Investigate and resolve unapplied or misapplied cash items.
• Support collections activities, including following up on outstanding receivables, especially with internal stakeholders.
• Reconcile customer accounts.
• Compile and maintain Excel-based reports and dashboards.
• Analyse data to identify trends, discrepancies, and opportunities for process improvement.
• Collaborate with internal teams (e.g. global collection teams, global finance teams, operations, brokers) to resolve billing or payment issues.
• Maintain accurate records and documentation in line with internal controls and audit requirements.
• Additional / ad hoc duties as required to meet the needs of the business.

Experience required:

• Strong Excel skills, including VLOOKUPs, pivot tables, data manipulation
• High level of attention to detail and accuracy
• Strong organisational skills and ability to manage multiple priorities
• Excellent English communication skills, both written and verbal
• Basic understanding of accounting principles (e.g. accounts receivable, reconciliations)
• Experience in credit and collections