Credit Controller

iMultiply; City of Edinburgh; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

iMultiply in Edinburgh is seeking an experienced Credit Controller to own a substantial debtor ledger within a fast-paced finance team. The role requires proactive debt collection, strong stakeholder management and detailed record-keeping to ensure timely cash collection.

You will work in a hybrid setup with three days in the office, driving resolution of payment queries and supporting wider accounts receivable activity. An immediate start is available.

Qualifications

• Previous experience in a Credit Controller, Senior Credit Controller or Accounts Receivable role.
• Proven ability to manage and collect from a high-value ledger.
• Strong debt collection and query resolution experience.
• Ability to investigate why invoices remain unpaid and drive issues through to resolution.
• Excellent communication and stakeholder management skills.
• Highly organised with strong attention to detail.
• Self-motivated and capable of working independently.
• Strong written communication skills with a proactive and professional approach.
• Confident working with multiple internal and external stakeholders.

Responsibilities

• Manage and actively chase a high-value debtor ledger of approximately £6m per month.
• Proactively contact customers regarding overdue invoices via phone and email.
• Investigate and resolve outstanding payment queries.
• Liaise with internal departments to address invoice discrepancies and billing issues.
• Build and maintain strong relationships with customers and key internal stakeholders.
• Monitor aged debt and take appropriate action to improve collection performance.
• Ensure accurate records are maintained within the finance system.
• Escalate complex debt issues where required.
• Produce updates and reports on outstanding balances.
• Support wider accounts receivable and finance activities as required.

Skills

Debt collection

Stakeholder management

Communication

Attention to detail

Independent working

Written communication

Tools

ERP systems

Job description

£31,500 | 6-Month Fixed-Term Contract | Hybrid Working (3 Days Office Based) | Edinburgh

Are you an experienced Credit Controller looking for an opportunity to take ownership of a high-value ledger within a well-respected and fast-paced organisation? This role offers the chance to join a busy finance team where you'll play a critical role in managing debt recovery, resolving payment queries, and maintaining strong stakeholder relationships across the business.

Credit Controller

£31,500 | 6-Month Fixed-Term Contract | Hybrid Working (3 Days Office Based) | Edinburgh

Are you an experienced Credit Controller looking for an opportunity to take ownership of a high-value ledger within a well-respected and fast-paced organisation? This role offers the chance to join a busy finance team where you'll play a critical role in managing debt recovery, resolving payment queries, and maintaining strong stakeholder relationships across the business.

The Organisation

Our client is a large and established organisation currently seeking an experienced Credit Controller to support its finance function during a period of increased workload. Working within a collaborative team, you will take ownership of a substantial debtor ledger, ensuring outstanding balances are effectively managed and cash collection targets are achieved.

• Well-established organisation with a strong market presence.
• Supportive and collaborative finance team.
• Hybrid working model with three days in the office.
• Opportunity to manage a high-value ledger with significant business impact.
• Autonomous role with responsibility for a dedicated credit control portfolio.
• Professional working environment with experienced finance leadership.

The Role

As Credit Controller, you will be responsible for proactively managing a circa £6m monthly ledger. This is a hands-on role requiring strong credit control expertise, excellent communication skills and the ability to investigate and resolve complex payment issues.

Quality of collections is key. Success in this role will come from understanding why invoices remain unpaid, working collaboratively with both customers and internal stakeholders to resolve queries, and ensuring cash is collected efficiently.

• Manage and actively chase a high-value debtor ledger of approximately £6m per month.
• Proactively contact customers regarding overdue invoices via phone and email.
• Investigate and resolve outstanding payment queries.
• Liaise with internal departments to address invoice discrepancies and billing issues.
• Build and maintain strong relationships with customers and key internal stakeholders.
• Monitor aged debt and take appropriate action to improve collection performance.
• Ensure accurate records are maintained within the finance system.
• Escalate complex debt issues where required.
• Produce updates and reports on outstanding balances.
• Support wider accounts receivable and finance activities as required.

The Ideal Candidate

We are looking for an experienced Credit Controller who can quickly integrate into the team and operate independently from day one.

Mandatory

• Previous experience in a Credit Controller, Senior Credit Controller or Accounts Receivable role.
• Proven ability to manage and collect from a high-value ledger.
• Strong debt collection and query resolution experience.
• Ability to investigate why invoices remain unpaid and drive issues through to resolution.
• Excellent communication and stakeholder management skills.
• Highly organised with strong attention to detail.
• Self-motivated and capable of working independently.
• Strong written communication skills with a proactive and professional approach.
• Confident working with multiple internal and external stakeholders.

Preferred

• Experience managing high-value customer accounts.
• Previous experience working within a large or multi-site organisation.
• Strong understanding of Accounts Receivable processes.
• Ability to analyse aged debt and identify collection trends.
• Experience improving cash collection performance.
• Exposure to ERP or integrated finance systems.

On Offer

This is an excellent opportunity for an experienced Credit Controller seeking a contract role where they can make an immediate impact within a busy and professional finance function.

• 6-month fixed-term contract.
• Salary of £31,500.
• Hybrid working arrangement with three office days per week.
• Edinburgh-based office location.
• Opportunity to take ownership of a substantial debtor ledger.
• Supportive and collaborative finance environment.
• Immediate start available.
• Opportunity to gain experience within a large and reputable organisation.

iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants.

iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's protected characteristics. If you like the look of this vacancy and think you could perform the role, but don't meet every requirement, we would still encourage you to apply. Research shows that some groups are less likely to apply unless they meet 100% of the criteria, and we believe potential and attitude are just as important as experience.