Credit Controller

Glendale (UK) Limited; Chorley; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible hybrid working

20 days annual leave + holidays

Performance-related bonus

Pension scheme

Health plan

Job summary

Glendale (UK) Limited is seeking a Credit Controller at Head Office for a hybrid-working role. The candidate will manage aged debt ledgers, cash reconciliation, and debt collection across a diverse client base, reporting to the Finance Manager.

The company highlights career prospects and investment in its people. Joining Glendale will involve proactive credit control activities, coordination with contract managers, and ongoing financial reconciliations, with a focus on accuracy and timely debt

Qualifications

• Advanced proficiency in IT systems and spreadsheet applications.
• Strong written and verbal communication across organizational levels.
• Proven ability to deliver high-quality work under tight deadlines.

Responsibilities

• Proactively pursuing outstanding debts via telephone, letter, and email.
• Coordinate with contract managers to progress debt collection and resolve invoice queries.
• Manage aged debt dashboard and maintain detailed notes on status.
• Initiate legal proceedings to recover bad debts when necessary.
• Assist Management Accountants with turnover reconciliations.
• Upload bulk billing and invoices to the sales ledger.
• Perform ad-hoc credit duties as required.
• Cash and banking reconciliation; allocate incoming payments daily.
• Investigate banking discrepancies and variances.

Skills

IT skills

Spreadsheet proficiency

Communication skills

Time management

Detail orientated

Job description

Credit Controller – Head Office, Duxbury Full-Time | Competitive Salary & Hybrid Working

Are you an experienced Credit Controller with strong IT skills and a track record of effective ledger management? Are you a tenacious, detail-oriented communicator skilled at resolving queries and building strong relationships? Are you looking to join a dynamic, award-winning company that offers flexible hybrid working?

If you identify with the above, this role was made for you!

At Glendale, we have a great new opportunity for a Credit Controller to manage aged debt ledgers, cash reconciliation and debt collection across our diverse client base.

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

Who are we?

Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £75m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025.

Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities.

Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboricultural teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice. Glendale offers the full range of landscape services from one unique source of professionals.

For more information visit www.glendale-services.co.uk.

The Opportunity Reporting directly to the Finance Manager of Glendale, the Credit Controller will focus on two key operational areas

Credit Control:

• Proactively pursuing outstanding company debts using appropriate channels (telephone, letter, email) in accordance with credit control policies and procedures, interfacing with local councils, educational institutions, commercial entities, and private individuals.

• Liaising with contract managers and administrative staff to ensure debt collection progresses efficiently and invoice queries are resolved promptly.

• Managing the dashboard-based aged debt report and maintaining detailed notes regarding debt status and progress.

• Initiating legal proceedings where necessary to recover bad debts.

• Assisting Management Accountants with turnover reconciliations.

• Uploading bulk billing and invoices to the sales ledger.

• Performing other ad-hoc credit duties as required.

• Cash and Banking Reconciliation

• Accurately allocating incoming debtor payments within the accounting system on a daily basis, and ensuring cheque payments are banked promptly in adherence to holding limits.

• Identifying banking discrepancies and investigating variances in a timely manner.

• Completing debtor balance sheet reconciliations, ensuring outstanding items are cleared within 30 days.

• Performing other ad-hoc finance duties as required.

The Person

• Qualifications, Knowledge & Skills:

• Advanced proficiency in IT systems and spreadsheet applications.

• Enthusiastic, self-motivated, and hardworking approach.

• Meticulous attention to detail and persistence in resolving issues.

• Strong written and verbal communication skills across all organizational levels.

• Proven ability to deliver high-quality work under tight deadlines.

• Strong time management skills with a willingness to take a hands‑on approach.

• High level of accuracy, thoroughness, and a proactive, innovative, and collaborative mindset.

• Ability to work independently as well as collaboratively within a multi-disciplinary team.

• Personal Attributes:

• Ability to build and maintain strong relationships with customers, clients, and colleagues.

• Flexibility and adaptability to meet the evolving demands of the role.

• A confident, tenacious, and appropriately assertive disposition.

• Commitment to fostering positive employee relations and delivering quality guidance/training.

What can Glendale offer you?

• Competitive salary

• Flexible hybrid working arrangements

• 20 days annual leave plus statutory bank holidays (with incremental annual leave)

• Possible performance-related bonus

• Free gym / golf membership for you and a nominated person, depending on location

• Employee health cash plan

• Pension scheme

• Company sick pay

• Genuine career progression

• Training and development opportunities

Follow us on Twitter @GlendaleUK

We are proud to be Equal Opportunity employers and are committed to inclusion and diversity.