Credit Controller

RealVNC; Cambridge; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Credit Controller to join their Finance team. This role is pivotal in ensuring timely revenue collection and enhancing customer experience. You will collaborate with various stakeholders, manage debt recovery, and support month-end tasks. The company offers a hybrid work environment, allowing flexibility while fostering teamwork. With generous benefits and a commitment to professional growth, this position is perfect for those looking to make a significant impact in a dynamic setting. Join a forward-thinking company that values innovation and collaboration in its pursuit of excellence.

Benefits

Contributory Pension

EV Car Leasing Scheme

Private Dental Cover

Private Medical Cover

Qualifications

• Strong experience in credit control with large customer bases.
• Ability to manage multi-company debtors ledgers and various currencies.

Responsibilities

• Processing customer payments and monitoring aged receivables.
• Liaising with sales and customer service teams for efficient credit control.

Skills

Credit Control Experience

Customer Service Skills

Organizational Skills

Attention to Detail

Proactivity

Communication Skills

Tools

Microsoft Excel

Xero

Job description

Credit Controller

RealVNC Limited Cambridge, United Kingdom Finance

Company Description

RealVNC is the remote access platform for engineers looking for the most reliable and the most secure solution built by the creators of VNC technology. Over the last 25 years, as the inventors of VNC, we've enabled a global workforce to work wherever works and created the remote access market. Our software is used by hundreds of millions of users worldwide including IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips.

Our lead product, VNC Connect, allows users to connect securely to a remote device anywhere in the world, see its screen in real-time, and take control as though sitting in front of it. The product has been deployed across a myriad of use cases, from remote support through to deploying the software onto connected devices such as medical ventilators, set-top boxes, heavy industrial machinery and more.

Backed by leading mid-market private equity firm, Livingbridge since 2021, we are investing in our people to support our highly ambitious growth plans. As part of our people strategy to develop our next generation organisation, we are looking to add new team members that are integral to the success of the business, committed to delivering high quality results, collaboration and innovation to help accelerate company growth.

Position

We’re looking for an enthusiastic and experienced Credit Controller to join our growing Finance team. In this role, you’ll collaborate closely with a wide range of internal and external stakeholders including our customers and our Finance and Revenue teams. You will be responsible for a wide range of credit control tasks and will play a fundamental role in ensuring our revenue is collected in an accurate and timely manner and that our customers have a positive purchasing experience.

Working as part of a small and experienced team, this role is a great opportunity to get involved in other tasks including working with our Export Control team, supporting month-end tasks and managing some of our internal finance processes.

Key responsibilities of this role will include:

• Processing customer payments across accounting systems
• Aged receivables monitoring and chasing overdue payments
• Responding to customer queries and information requests
• Liaising with internal sales and customer service teams
• Managing debt recovery cases through external debt collection agency
• Managing submissions to customer supplier portals
• Internal reporting relating to credit control
• Supporting Export Control team (e.g. checking customer sanction screenings)

As we’re a small team the role will also include some responsibilities outside of credit control:

• Managing company card expense transactions and monthly processing
• Supporting month end close tasks as required

Requirements

You

• Have strong demonstrable experience as a credit controller working with a large customer base.
• Have experience in a customer facing credit control role.
• Are able to manage multi-company debtors ledgers and a range of currencies (inc. predominantly GBP, USD & EUR).
• Are able to use Microsoft Excel to an intermediate level.
• Have strong organisational skills.
• Operate with a high level of attention to detail.
• Demonstrate pro-activity and take ownership of credit control processes.
• Are comfortable working collaboratively with a wide range of teams and stakeholders.
• Are confident interacting directly with customers across a range of communication tools.

As well as the above, if you have any of the desired experience below then we’d like to know about it!

• Experience of SaaS / subscriptions would be preferred but not essential
• Familiarity with accounting systems inc. Xero

Other information

Reporting to the Financial Controller, this role offers a great opportunity to join our Finance Team, working for a successful, growing company with a recognised global brand and huge potential and vision. Working with us on our growth journey provides the chance to see first-hand how your individual contributions as part of a dynamic team influence the success of our business. We also offer generous benefits, including a contributory pension, EV car leasing scheme, private dental and medical cover.

We work in a hybrid environment where employees combine working remotely and working from the office to facilitate a high-performance working environment – with the ability to collaborate effectively and build a cohesive team bond whilst being able to focus and deliver quality results. With this in mind, you will need to easily be able to commute to Cambridge and/or London.

How to Apply

If you’d like to join RealVNC as a Credit Controller, please click on the ‘apply for this job’ button and fill in your details.

RealVNC has a responsibility to ensure that all staff are eligible to live and work in the UK and if you’re invited to interview you’ll be required to provide proof of your eligibility to work.

RealVNC is an equal opportunities employer, committed to staff welfare and professional development.