Credit Controller

TD SYNNEX UK Limited; Basingstoke; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join TD SYNNEX UK Limited in an exciting role within the Credit Control Team. This position emphasizes personal achievement and career growth in a hybrid environment, with responsibilities centered on cash collection and customer account management. The ideal candidate will display strong communication skills and a proactive approach to problem-solving within a dynamic team.

Benefits

Private Healthcare

Holiday Purchase Scheme

Increased Holiday Entitlement with Service

Enhanced Maternity and Family Leave

Employee Assistance Programme

Opportunities for Professional Development

Qualifications

• Clear communication skills, both written and verbal.
• Aptitude for problem-solving.
• Experience in building strong relationships.

Responsibilities

• Achieving monthly cash and age targets through proactive collections.
• Resolving queries and securing payment of overdue debt.
• Preparing legal documentation for overdue accounts.

Skills

Communication

Problem Solving

Relationship Building

Tools

Microsoft Office

Job description

Social network you want to login/join with:

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.

We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.

We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.

If you are as excited as we are to be part of shaping our future business and will live by all of our core values we’d like to hear from you.

We can offer you:

A value-based culture - all of our co-workers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.

Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.

Enhanced maternity and family leave.

Benchmarked salary and progression paths.

Hybrid working environment

Employee Assistance Programme

An opportunity to study for your CICM qualification

Team rewards and recognition programme

This is a fantastic opportunity to join an exciting, fast-paced Credit Control Team that allows for true personal achievement and career progression.

The role is open to individuals that are seeking a new challenge and want to be part of a great place to work. Previous experience is desired but not essential, however a strong team player and work ethic is a must.

We are a CICMQ accredited team.

The purpose of this role is to collect cash and manage customer accounts.

We are looking for:

A dynamic individual that has a desire to learn and achieve results within a highly motivated team.

The candidate needs an aptitude for learning new skills and be someone that can multi task.

An individual that enjoys resolving queries and has an ability to gather information to enable query resolution.

A confident communicator at all levels within an organisation.

Responsibilities:

To achieve the monthly cash and age targets, following a proactive collections process

Reduce shortfalls and ensure a collection cycle process is followed

Ensuring that all Age invoices are fully documented, and every effort is made to ensure that business risk is minimized.

Timely identification and resolution of queries, actively communicating with customers and internal representatives to resolve outstanding issues and secure payment of overdue debt against individual and team targets

Take appropriate actions on unpaid accounts, blocking and liaising/escalating to sales

Referring customers over limit to credit solutions team and recommending limit reductions where required

Reconciliation of customer statements to produce a concise overview of the account for the customer

Preparing the legal paperwork for any accounts that need to be passed to the solicitors

To be successful you will have the following skills and experience:

Active and clear communicate skills – both written and verbal

Problem Solving

Relationship Building

Knowledge of Microsoft Office suite of products

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

#LI-CG1

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!