Credit Controller

Zenith Group; Altrincham; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Life assurance 4x salary

Critical illness cover

Dental care and health cash plans

Company GP for self and family

Cycle to work scheme

Technology scheme

Buy/sell holiday flexibility

Onsite parking

Job summary

Zenith Group in Altrincham is seeking a proactive Credit Controller to join our Commercial Finance team. You will manage a portfolio of customer accounts, build strong relationships, and help drive financial performance with a customer-first approach.

You'll take ownership of credit management, reduce overdue debts, handle inquiries, and provide regular reports to the Credit Control Manager. Hybrid working options and a competitive salary are on offer.

Qualifications

• Strong Excel and IT skills.
• Excellent organisation and time management.
• A keen eye for detail and high level of accuracy.
• Confident communication skills—both written and verbal.
• A resilient, proactive approach to problem-solving.
• The ability to work independently and as part of a supportive team.
• Be able to build trusted relationships across teams, take ownership and pride in your work and thrive in a collaborative, team-focused environment.
• Experience in Credit control would be beneficial.

Responsibilities

• Build strong relationships with customers and internal stakeholders.
• Manage and reduce outstanding debt with timely collections.
• Resolve customer queries quickly and with a customer-first mindset.
• Monitor and manage credit limits in line with policy.
• Record customer communications and payment promises accurately.
• Carry out bank reconciliations and cash postings.
• Provide regular updates to the Credit Control Manager.
• Contribute to continuous improvement and team success.

Skills

Excel

IT skills

Organisation

Time management

Detail oriented

Communication

Problem solving

Independent worker

Team collaboration

Credit control experience

Job description

For over 30 years, Zenith has been at the forefront of sustainable vehicle solutions and is now the UK's largest independent vehicle solutions provider. We are committed to inclusion, kindness, and valuing unique perspectives, fostering an environment where everyone can be their authentic selves. We pride ourselves in our talented team, award-winning service, and our dedication to making mobility smarter, greener, and better for everyone.

Our Commercial division provides a full range of services for fleet operators across LGVs, HGVs, LCVs and trailers. This includes fleet management, maintenance, funding, rental and flexible hire. With national reach and specialist expertise, we help customers keep vehicles available, compliant and cost-effective.

Across the business, there is a strong focus on continuous improvement, investment in technology, and creating an environment where people can develop and contribute to meaningful change.

Your Role

We're looking for a proactive and detail-oriented Credit Controller to join our Commercial Finance team in Altrincham. This is an exciting opportunity to play a key role in supporting our business by managing customer accounts, building strong relationships, and helping to drive financial performance.

You'll be part of a collaborative, high-performing team where your contribution truly matters—helping us deliver a seamless, customer-first experience across the business.

As a Credit Controller, you'll take ownership of your own portfolio of accounts, ensuring a proactive and professional approach to credit management. You will:

• Build strong, positive relationships with customers and internal stakeholders
• Manage and reduce outstanding debt, ensuring timely collections
• Resolve customer queries quickly and efficiently with a customer-first mindset
• Monitor and manage credit limits in line with company policy
• Accurately record customer communications and payment promises
• Carry out bank reconciliations, cash posting, and allocation
• Provide regular updates and reports to the Credit Control Manager
• Contribute to continuous improvement and team success

What You'll Bring

We're keen to hear from professionals who bring both technical expertise and a collaborative mindset.

You'll need:

• Strong Excel and IT skills
• Excellent organisation and time management
• A keen eye for detail and high level of accuracy
• Confident communication skills—both written and verbal
• A resilient, proactive approach to problem-solving
• The ability to work independently and as part of a supportive team
• Be able to build trusted relationships across teams, take ownership and pride in your work and thrive in a collaborative, team-focused environment.
• Experience in Credit control would be beneficial

What's in it for You

• Competitive Salary starting from £28-£30k
• Great Benefits: Life assurance x 4 salary, Critical illness cover, Dental care & health cash plans, Company GP for self and family. Other flexible benefits including the option to buy/sell holiday, Technology Scheme, Cycle to work scheme etc..
• Career Development: Access to our MyGPS personal development framework ensures structured growth opportunities.
• Inclusive Culture: Join a workplace committed to diversity and inclusion, supported by colleague-led networks.
• Work-Life Balance: Hybrid working options, Onsite GP offering virtual, telephone, and in person services & Employee Assistance Programme, Mental Health First Aiders and sports and social clubs
• Outstanding Facilities: New site coming in July 2026, free onsite parking and first-class amenities.
• Most importantly ....a role that will provide autonomy and challenge every day, in a people led organisation that is really looking to make a difference....

Why Zenith?

We're proud to be:

• Award‑winning – Leasing Company of the Year (Fleet News 2026), Large Business of the Year (Yorkshire Post Excellence in Business Awards), Diversity and Inclusion winners, (Yorkshire Post Excellence in Business Awards), Wellbeing winners (Fleet News 2025).
• Sustainability champions – over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon-neutral organisation
• Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles
• Inclusive - diversity networks and a workplace where everyone can thrive
• A place to grow- Clear pathways through our MyGPS personal development framework

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

#INDCS