Credit Control Team Leader

Axon Moore; Urmston; On-site; GBP 38,000 - 46,000; Full time

Job summary

Axon Moore is partnering with a well-established business in Salford to recruit a Credit Control Team Leader. This role leads a team of 8 while remaining hands-on across the AR function, driving cash collection and performance through strong leadership and process improvements.

The ideal candidate will have hands-on Accounts Receivable or Credit Control experience, plus prior team leadership. Excellent communication and stakeholder management are essential in this fast-paced role.

Qualifications

• Hands-on Accounts Receivable or Credit Control experience.
• Previous team leadership or supervisory experience.
• Strong knowledge of collections, aged debt and dispute resolution.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and numerical accuracy.
• Good Excel and systems experience.
• Ability to work in a fast-paced environment and manage competing priorities.
• Interest in developing people and improving processes.

Responsibilities

• Lead, coach and develop a team of 8, managing performance and priorities.
• Oversee AR/Credit Control processes to ensure cash collection and proactive debt management.
• Monitor KPIs such as cash collection, aged debt and DSO, acting as needed.
• Escalate complex queries, disputes, overdue accounts and payment issues.
• Build strong relationships with internal stakeholders and customers to resolve issues and improve cash flow.
• Review processes to improve efficiency, controls and AR performance.
• Produce and review regular reporting with clear commentary for senior Finance stakeholders.
• Support month-end activities and maintain accurate AR ledger.

Skills

Accounts Receivable

Credit Control

Team Leadership

Stakeholder Management

Communication

Tools

Excel

ERP/Finance Software

Job description

Axon Moore is delighted to be partnering with a well-established business in Salford to recruit a credit control Team Leader.

This is a fantastic opportunity for an experienced Accounts Receivable / Credit Control professional looking to take the next step in their career, with responsibility for leading and developing a team of 8 whilst remaining hands on across the AR function.

Salary: Salary is DOE. For this role, salary is not advertised as it will be dependant on the experience level of the individual.

Key responsibilities will include:

• Leading, coaching and developing a team of 8, managing performance, objectives, workloads and day to day priorities.
• Overseeing the full Accounts Receivable and Credit Control process, ensuring cash is collected efficiently and aged debt is proactively managed.
• Monitoring team performance against key KPIs, including cash collection, aged debt and DSO, taking action where required.
• Acting as an escalation point for complex queries, disputes, overdue accounts and payment issues.
• Building strong relationships with internal stakeholders and customers to resolve issues and improve cash flow.
• Reviewing processes and identifying opportunities to improve efficiency, controls and overall AR performance.
• Producing and reviewing regular reporting, providing clear commentary and insight to senior Finance stakeholders.
• Supporting month end activities and ensuring the AR ledger remains accurate, reconciled and up to date.

Person specification:

We're looking for someone who is hands on, confident and people focused, with strong Accounts Receivable or Credit Control experience and previous experience managing or mentoring a team.

You'll ideally have:

• Proven experience within Accounts Receivable or Credit Control
• Previous team leadership or supervisory experience.
• Strong knowledge of collections, aged debt and dispute resolution.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and numerical accuracy.
• Good Excel and systems experience.
• The ability to work in a fast-paced environment and manage competing priorities.
• A genuine interest in developing people and improving processes.

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