Credit Control Team Leader

Axon Moore; Salford; On-site; GBP 38,000 - 52,000; Full time

Job summary

Axon Moore is partnering with a Salford-based business to recruit a credit control Team Leader. You will lead a team of 8 while remaining hands-on across the AR function.

The role focuses on cash collection, KPI monitoring and stakeholder management, with opportunities to improve processes and the AR function. Salary is DOE based on experience.

Qualifications

• Proven experience in Accounts Receivable or Credit Control.
• Previous team leadership or supervisory experience.
• Strong knowledge of collections, aged debt and dispute resolution.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and numerical accuracy.
• Good Excel and systems experience.
• Ability to work in a fast-paced environment and manage competing priorities.
• Interest in developing people and improving processes.

Responsibilities

• Lead, coach and develop a team of 8, managing performance, workloads and priorities.
• Oversee the full AR and Credit Control processes to ensure cash collection.
• Monitor KPIs such as cash collection, aged debt and DSO; act when needed.
• Escalate complex queries, disputes, overdue accounts and payment issues.
• Build strong relationships with internal stakeholders and customers to resolve issues.
• Review processes to improve AR efficiency, controls and performance.
• Produce and review regular reporting with commentary for senior Finance.
• Support month-end activities and ensure AR ledger accuracy.

Skills

Accounts Receivable

Credit Control

Team Leadership

Communication

Stakeholder Management

Attention to Detail

Process Prioritisation

Tools

Excel

ERP/CRM Systems

Job description

Axon Moore is delighted to be partnering with a well-established business in Salford to recruit a credit control Team Leader.

This is a fantastic opportunity for an experienced Accounts Receivable / Credit Control professional looking to take the next step in their career, with responsibility for leading and developing a team of 8 whilst remaining hands on across the AR function.

Salary: Salary is DOE. For this role, salary is not advertised as it will be dependant on the experience level of the individual.

Key responsibilities will include:

• Leading, coaching and developing a team of 8, managing performance, objectives, workloads and day to day priorities.
• Overseeing the full Accounts Receivable and Credit Control process, ensuring cash is collected efficiently and aged debt is proactively managed.
• Monitoring team performance against key KPIs, including cash collection, aged debt and DSO, taking action where required.
• Acting as an escalation point for complex queries, disputes, overdue accounts and payment issues.
• Building strong relationships with internal stakeholders and customers to resolve issues and improve cash flow.
• Reviewing processes and identifying opportunities to improve efficiency, controls and overall AR performance.
• Producing and reviewing regular reporting, providing clear commentary and insight to senior Finance stakeholders.
• Supporting month end activities and ensuring the AR ledger remains accurate, reconciled and up to date.

Person specification:

We’re looking for someone who is hands on, confident and people focused, with strong Accounts Receivable or Credit Control experience and previous experience managing or mentoring a team.

You’ll ideally have:

• Proven experience within Accounts Receivable or Credit Control
• Previous team leadership or supervisory experience.
• Strong knowledge of collections, aged debt and dispute resolution.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and numerical accuracy.
• Good Excel and systems experience.
• The ability to work in a fast-paced environment and manage competing priorities.
• A genuine interest in developing people and improving processes.