Credit Controller

Axon Moore; Trafford; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Private Medical Insurance

Enhanced maternity & paternity pay

25 days' holiday

Career development opportunities

Job summary

Axon Moore is recruiting an experienced Credit Controller to join its finance team in West Manchester on a hybrid basis. You will own a customer ledger, drive cash collection and manage aged debt while contributing to reporting and process improvements.

With at least 2 years in Credit Control / Accounts Receivable, you will chase payments, investigate disputes and build strong relationships with customers and internal stakeholders.

Qualifications

• Minimum 2 years' dedicated Credit Control / Accounts Receivable experience.
• Experience independently managing a customer ledger.
• Proven experience collecting overdue debt by telephone and email.
• Experience investigating and resolving invoice disputes.

Responsibilities

• Manage a portfolio of customer accounts, taking responsibility for cash collection and aged debt.
• Proactively chase outstanding payments and resolve account queries, invoice disputes and payment issues.
• Build strong relationships with customers and internal stakeholders to support timely payment.
• Monitor customer accounts, payment behaviour and credit exposure, escalating high-risk or overdue debt where required.
• Review aged debt, analyse payment trends and produce regular reporting to support collection activity.
• Use Excel and finance systems to investigate balances, reconcile information and support decision-making.
• Identify opportunities to improve Credit Control processes, including automation, AI and system improvements.
• Maintain accurate customer records and ensure credit control procedures and compliance requirements are met.

Skills

Cash collection

Accounts Receivable

Data analysis

ERP systems

Tools

Excel

ERP systems

Job description

Axon Moore is delighted to be recruiting for an experienced Credit Controller to join an established and growing finance team based in West Manchester.

This is a great opportunity for someone with strong Credit Control / Accounts Receivable experience who is looking to take ownership of a customer ledger and play a key role in cash collection, credit risk and reducing aged debt.

The role offers more than traditional Credit Control, with exposure to reporting, data analysis, process improvement, automation and AI, making it a great opportunity for someone who wants to develop their skill set and add real value within a finance function.

Location: West Manchester + Hybrid

Salary: £28,000 - £32,000 + yearly bonus

Main duties:

• Manage a portfolio of customer accounts, taking responsibility for cash collection and aged debt.
• Proactively chase outstanding payments and resolve account queries, invoice disputes and payment issues.
• Build strong relationships with customers and internal stakeholders to support timely payment.
• Monitor customer accounts, payment behaviour and credit exposure, escalating high-risk or overdue debt where required.
• Review aged debt, analyse payment trends and produce regular reporting to support collection activity.
• Use Excel and finance systems to investigate balances, reconcile information and support decision-making.
• Identify opportunities to improve Credit Control processes, including automation, AI and system improvements.
• Maintain accurate customer records and ensure credit control procedures and compliance requirements are met.

Person specification:

• Minimum 2 years' dedicated Credit Control / Accounts Receivable experience.
• Experience independently managing a customer ledger.
• Proven experience collecting overdue debt by telephone and email.
• Experience investigating and resolving invoice disputes.
• Strong commercial awareness and problem-solving skills.
• Excellent communication and relationship-building skills.
• Strong organisation and time management skills.
• The ability to prioritise workload and work to deadlines.
• Experience working with ERP systems.

Benefits include:

• Hybrid working & flexible hours
• Private Medical Insurance / Health care Cash Plan
• Enhanced maternity & paternity pay
• 25 days' holiday, increasing with service
• Career development opportunities
• Plus many more sector specifc and extra benefits!

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