Credit Control Team Leader

Michael Page; Blackburn; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Michael Page in Blackburn is seeking a Credit Control Team Leader to oversee the day-to-day credit control operation and manage a team of credit controllers. You will monitor performance, work with internal departments and customers to resolve queries and minimise overdue debt, while ensuring accounts stay within agreed terms.

The role combines hands-on debt management with people leadership and KPI-driven goals, offering a hybrid working pattern (3 days in office, 2 days WFH) and a salary up to

Qualifications

• Experience leading a credit control team.
• Ability to monitor aged debt and set KPIs.
• Strong communication with internal teams and customers.

Responsibilities

• Leading, motivating and developing the credit control team
• Managing the day-to-day credit control function
• Monitoring aged debt and ensuring outstanding balances are actively pursued
• Setting and monitoring team KPIs and performance targets
• Reviewing customer accounts and credit limits

Skills

Team leadership

Credit control

Performance management

Stakeholder communication

Job description

Credit Control Team Leader
Location: Blackburn
Salary: Up to £35,000 per annum
Contract: Full-time, Permanent
Working Pattern: Hybrid - 3 days in office, 2 days WFH

Client Details

As Credit Control Team Leader, you'll be responsible for overseeing the day-to-day credit control operation, ensuring outstanding debts are managed effectively and customer accounts are kept within agreed terms.

You'll lead and support a team of credit controllers, monitor performance and work closely with internal departments and customers to resolve queries and minimise overdue debt.

Description

The key responsibilities of a Credit Control Team Leader:

• Leading, motivating and developing the credit control team
• Managing the day-to-day credit control function
• Monitoring aged debt and ensuring outstanding balances are actively pursued
• Setting and monitoring team KPIs and performance targets
• Reviewing customer accounts and credit limits