Credit Control Specialist – Hybrid (12-month FTC)

SF Partners; East Midlands; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

SF Partners in Derby is seeking a proactive Credit Control Assistant on a 12-month fixed-term contract. The role offers hybrid working (2 days in the office, 3 days at home) and a 37-hour week, with the opportunity to take ownership of your ledger and support customers’ financial wellbeing.

You will join a friendly, fast-moving finance team, liaise with local authorities and Housing Benefit departments, manage the credit control inbox, support Direct Debit collections, and collaborate across

Qualifications

• Experience in credit control, accounts receivable or a similar role.
• Strong communication and relationship-building skills.
• Ability to manage workload effectively and work as part of a team.
• Commitment to delivering excellent customer service.
• Positive, can-do attitude with a willingness to learn and improve.
• Confident using accounting systems and Excel; ERP systems desirable.
• Professional communication with suppliers and internal stakeholders.

Responsibilities

• Manage your own portfolio of accounts.
• Liaise with local authorities and Housing Benefit departments to support timely payments.
• Manage the credit control inbox and resolve queries promptly.
• Support Direct Debit collection activity.
• Collaborate with Finance and Operations colleagues.

Skills

Credit control experience

Strong communication

Workload management

Team player

Customer service

Proactive problem solving

Excel

ERP systems knowledge

Tools

Microsoft Excel

ERP systems

Job description

SF Partners in Derby is seeking a proactive Credit Control Assistant on a 12-month fixed-term contract. The role offers hybrid working (2 days in the office, 3 days at home) and a 37-hour week, with the opportunity to take ownership of your ledger and support customers’ financial wellbeing.

You will join a friendly, fast-moving finance team, liaise with local authorities and Housing Benefit departments, manage the credit control inbox, support Direct Debit collections, and collaborate across