Credit Control Assistant

SF Partners; East Midlands; On-site; GBP 22,000 - 26,000; Full time

Job summary

SF Partners in Derby is seeking a proactive Credit Control Assistant on a 12-month fixed-term contract. The role offers hybrid working (2 days in the office, 3 days at home) and a 37-hour week, with the opportunity to take ownership of your ledger and support customers’ financial wellbeing.

You will join a friendly, fast-moving finance team, liaise with local authorities and Housing Benefit departments, manage the credit control inbox, support Direct Debit collections, and collaborate across

Qualifications

• Experience in credit control, accounts receivable or a similar role.
• Strong communication and relationship-building skills.
• Ability to manage workload effectively and work as part of a team.
• Commitment to delivering excellent customer service.
• Positive, can-do attitude with a willingness to learn and improve.
• Confident using accounting systems and Excel; ERP systems desirable.
• Professional communication with suppliers and internal stakeholders.

Responsibilities

• Manage your own portfolio of accounts.
• Liaise with local authorities and Housing Benefit departments to support timely payments.
• Manage the credit control inbox and resolve queries promptly.
• Support Direct Debit collection activity.
• Collaborate with Finance and Operations colleagues.

Skills

Credit control experience

Strong communication

Workload management

Team player

Customer service

Proactive problem solving

Excel

ERP systems knowledge

Tools

Microsoft Excel

ERP systems

Job description

SF Partners is currently recruiting for an Credit Control Assistant to join a buoyant, stable business based centrally to Derby on a fixed term contract. After training, you will have the option for hybrid work i.e. 2 days in the office and 3 days working from home, plus working a 37 hour week.

My client is looking for a proactive and organised Credit Control Assistant to join their Credit Control team on a 12-month fixed-term contract. This is a fantastic opportunity to take ownership of your own ledger, build relationships across the organisation, and play a key role in supporting the customers financial wellbeing.

The Credit Controller will be responsible for:

• Managing your own portfolio of accounts.
• Liaising with local authorities and Housing Benefit departments to support timely payments.
• Managing the credit control inbox and resolving queries promptly.
• Support the Direct Debit collection activity.
• Work collaboratively with colleagues across Finance and Operations.

Required Skills and Experience:

• Experience in credit control, accounts receivable or a similar role.
• Strong communication and relationship building skills
• The ability to manage your workload effectively and work as part of a team.
• A commitment to delivering excellent customer service.
• Positive, can-do attitude with a willingness to learn and continuously improve
• Confident using accounting systems and Microsoft Excel (experience with ERP systems desirable)
• Professional and confident communication skills, particularly when dealing with suppliers and internal stakeholders
• A proactive approach to resolving invoice queries and discrepancies
• Ability to work well both independently and as part of a team

My client is a fast moving, change orientated business based in Derby.

This is an excellent opportunity for someone looking to join a fantastic, supportive team operating in the services sector.