Credit Control Specialist

Mitchell Adam Ltd; Birmingham; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Mitchell Adam Ltd in Birmingham is seeking an experienced Credit Control Specialist to join the finance team on a hybrid basis. You will own the end-to-end credit control process, manage aged debt, drive cash collection and resolve invoice disputes while building strong relationships with clients and internal stakeholders.

The role offers a collaborative environment within a professional services context, with opportunities to improve processes and reporting through ERP systems and advanced

Qualifications

• Experience in Credit Control or Accounts Receivable in professional services.
• End-to-end credit control proficiency including aged debt and disputes.
• Excellent communication and relationship management with senior stakeholders.
• Strong organisational and analytical skills with advanced Excel.

Responsibilities

• Own end-to-end credit control process and aged debt management.
• Drive cash collection and reconcile accounts.
• Resolve invoice queries and disputes with clients.
• Provide management information and assist credit risk assessments.
• Identify and implement improvements to credit control processes and systems.

Skills

Credit control

Accounts receivable

Cash collection

Stakeholder management

Tools

Excel

Microsoft Dynamics 365

Job description

A leading global professional services organisation is looking to recruit an experienced Credit Control Specialist to join its finance team. This is an excellent opportunity for someone who enjoys taking ownership, working through the detail and ensuring matters are followed through to completion. If you are confident managing the full credit control process, enjoy developing strong client relationships and have a commercially focused approach to achieving results, this could be an ideal next step. Based in Birmingham with hybrid working available, you'll be joining a well-established and supportive organisation where your knowledge, experience and ideas will make a real difference.

Working as part of a collaborative finance team, you will take responsibility for the end-to-end credit control function, proactively managing client accounts and driving prompt cash collection. You will develop strong relationships with clients and senior internal stakeholders, take ownership of aged debt, identify and overcome payment obstacles, resolve invoice queries and disputes, allocate cash and reconcile accounts. You will also support regular cash collection and aged debt reviews, provide useful management information, assess credit risk and confidently escape complex or higher-risk debt to senior business leaders and the CFO where appropriate. The role will also give you the opportunity to identify and introduce improvements across credit control processes, systems and ways of working.

Ideally you will have:

• Previous experience within Credit Control or Accounts Receivable, preferably gained in a professional services environment.
• Strong experience managing end-to-end credit control activities, including aged debt, cash collection, credit risk, account reconciliations and resolving payment disputes.
• Excellent communication and relationship management skills, with the confidence to challenge, influence and build effective relationships with senior stakeholders and client contacts.
• Strong organisational and analytical abilities, with advanced Excel skills and experience working with finance or ERP systems such as Microsoft Dynamics 365 or similar.

In return, you will receive:

• The opportunity to join a respected global professional services organisation and take ownership of a key Credit Control Specialist position within the finance team.
• Hybrid and flexible working options, together with competitive holiday entitlement and family-friendly policies designed to support a positive work-life balance.
• A supportive, collaborative and inclusive working environment where your expertise, ideas and contribution are recognised, alongside continued learning and development opportunities.
• A comprehensive benefits package including private healthcare, well-being initiatives, mentoring opportunities, professional development and support with professional memberships.

If you are an experienced Credit Control Specialist who enjoys taking responsibility, managing the complete credit control process and achieving positive commercial outcomes, we'd love to hear from you.