Credit Control Senior

Cooper Parry Finance Recruitment; Glasgow; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Collaborative team environment

Job summary

Cooper Parry Finance Recruitment is partnered with a leading FMCG business to recruit a Credit Control Senior to join their growing finance team. The role focuses on managing end-to-end credit control processes and mentoring colleagues, ensuring timely cash collection and strong customer relationships.

Hybrid working is offered (2 days in the office / 3 days from home). The successful candidate will have senior credit control experience, excellent communication skills and a proactive approach to

Qualifications

• Must have prior experience in a senior credit control role, ideally in FMCG or fast-paced environments.
• Ability to mentor and lead a small team.
• Strong communication and relationship-management skills.
• Excellent organisational skills and attention to detail.
• Ambition to progress within the organisation.

Responsibilities

• Manage end-to-end credit control processes and ensure timely cash collection.
• Build and maintain strong customer relationships while recovering debts.
• Act as team lead/mentor for junior staff.
• Collaborate with internal teams to resolve queries and ensure a seamless customer experience.
• Produce and review debtor reports, highlighting risks and proposing solutions.

Skills

Senior credit control

Mentor / team lead

Communication skills

Organisational skills

Job description

We are delighted to be partnering with a leading FMCG business in their search for a Credit Control Senior to join their growing finance team.

This is an excellent opportunity for an experienced credit controller who thrives in a relationship-driven environment and is looking to take the next step in their career.

The Role

As a Credit Control Senior, you will play a pivotal role in managing the full spectrum of credit control duties, ensuring customer accounts are well-maintained and payments are collected in a timely and professional manner. Alongside this, you will support and mentor colleagues, acting as a point of escalation within the team.

Key responsibilities include:

• Managing end-to-end credit control processes, ensuring accurate and timely cash collection.

• Building and maintaining strong customer relationships, balancing rapport with effective debt recovery.

• Acting as a team lead/mentor, offering guidance and support to junior team members.

• Collaborating with internal teams to resolve queries and ensure a seamless customer experience.

• Producing and reviewing debtor reports, highlighting risks and recommending solutions.

About You

The ideal candidate will bring:

• Previous experience in a senior credit control role, ideally within FMCG or a fast-paced environment.

• Proven ability to act as a mentor or team lead.

• Strong communication and relationship management skills – a genuine customer-focused approach is essential.

• Excellent organisational skills and attention to detail.

• Drive to develop professionally, with ambition to progress within the organisation.

What’s on Offer

• A hybrid working model: 2 days in the office / 3 days from home.

• The chance to join a well-regarded FMCG business with clear career development opportunities.

• A supportive, collaborative team environment.

If you are an experienced credit control professional looking to combine your technical skills with people leadership and customer relationship management, we would love to hear from you.

Please note that our client is unable to provide sponsorship and therefore, applicants must hold the right to work in the UK.