Credit Control & Sales Ledger Lead

The Dash Group; Redruth; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts on vehicle rentals,

hampers and more

Job summary

The Dash Group is seeking a Credit Control & Sales Ledger Lead to own day-to-day credit control and sales ledger activities across the business. You will drive debt collection, build strong customer relationships and support month-end processes with a proactive, improvement-minded approach.

You’ll shape credit controls and invoicing workflows, collaborating with operations to resolve queries and provide debtor insight to managers. A visible, impactful role in a growing company.

Qualifications

• Strong experience in credit control and sales ledger management.
• Commercial awareness and understanding of cash flow importance.
• Excellent attention to detail and organisational skills.
• Proactive, solutions-focused and comfortable working independently.

Responsibilities

• Lead credit control activities and drive debt collection across the business.
• Build positive relationships with customers to resolve outstanding balances.
• Manage aged debt, collection risks and disputed balances.
• Oversee invoicing, cash allocation, credit notes and account administration.
• Produce debtor reports and support month-end reporting requirements.
• Manage customer credit checks, onboarding and credit limits.
• Support continuous improvement of finance processes and controls.
• Collaborate with operational teams to resolve account and invoicing queries.
• Provide insight to managers on debtor performance and credit risks.

Skills

Credit control

Sales ledger management

Stakeholder relations

Job description

Looking for an opportunity to build something, not just maintain it?

This isn't a role where you'll simply inherit someone else's way of doing things.

As part of our continued growth, we're creating a brand-new Credit Control & Sales Ledger Lead position to strengthen our finance function and support the next stage of our journey.

It's an excellent opportunity for someone who enjoys taking ownership, driving improvements and making a visible impact. You'll have the chance to shape processes, influence best practice and become the go-to person for credit control and sales ledger activities across the business.

With more than 200 colleagues and a projected turnover of £34 million, this role will play an important part in supporting cash flow, improving financial controls and helping the business continue to grow successfully.

Why join The Dash Group?

We're investing in this role because we recognise the importance of having dedicated ownership of our credit control and sales ledger activities.

• Help shape a newly created role and make it your own
• Influence processes, controls and ways of working
• Build strong relationships across the business
• Play a key role in supporting cash flow and business performance
• Join a growing organisation where your contribution will be visible and valued
• Access employee discounts on vehicle rentals, hampers and more

What you'll be doing

As our Credit Control & Sales Ledger Lead, you'll take ownership of the day-to-day management of credit control and sales ledger activities across the business.

You'll be responsible for:

• Leading credit control activities and driving effective debt collection
• Building positive relationships with customers to resolve outstanding balances
• Managing aged debt, collection risks and disputed balances
• Overseeing invoicing, cash allocation, credit notes and account administration
• Producing debtor reports and supporting month-end reporting requirements
• Managing customer credit checks, onboarding and credit limits
• Supporting continuous improvement of finance processes and controls
• Working closely with operational teams to resolve account and invoicing queries
• Providing insight and support to managers on debtor performance and credit risks

What we're looking for

This role would suit someone who enjoys ownership and accountability and wants the opportunity to make a genuine difference.

You'll be a great fit if you:

• Have strong experience in credit control and sales ledger management
• Enjoy improving processes and finding better ways of working
• Can confidently manage customer relationships and challenging conversations
• Are commercially aware and understand the importance of cash flow
• Have excellent attention to detail and organisational skills
• Are proactive, solutions-focused and comfortable working independently
• Build positive relationships with colleagues at all levels across a business

A chance to leave your mark.

Opportunities like this don't come along every day.

This is a chance to join a successful and growing business and help shape a role from day one. You'll have the autonomy to influence how things are done, the support to succeed, and the opportunity to make a lasting impact on the future of our finance function.

Ready to build something new?

If you're looking for more than just your next job and want a role where your ideas, expertise and initiative can genuinely make a difference, we'd love to hear from you.