Credit Control Manager

SF Partners; West Midlands; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Ledger ownership

International exposure

Supportive finance environment

Job summary

SF Partners in the West Midlands is seeking a German-speaking Credit Controller to join our finance team. You will own a portfolio of German customer accounts, chase overdue balances, and help ensure timely cash collection in a fast-paced international environment.

The role requires fluent German and strong English, experience in Credit Control or Accounts Receivable, and proficiency with Excel. You’ll collaborate with finance and commercial teams and contribute to month-end reporting.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Fluent German spoken and written.
• Strong English communication.
• Ability to manage your own ledger and chase overdue payments.
• Experience with finance systems and Excel.

Responsibilities

• Take ownership of a portfolio of German-speaking customer accounts, ensuring outstanding balances are collected within agreed payment terms.
• Proactively chase overdue debt via telephone and email, communicating confidently in both German and English.
• Build strong relationships with customers and internal stakeholders to support effective and timely cash collection.
• Investigate and resolve invoice queries, disputes and account discrepancies.
• Maintain accurate customer account records and ensure collection activity is recorded appropriately.
• Allocate and reconcile customer payments, identifying and resolving any discrepancies.
• Review aged debt regularly and prioritise accounts based on value, risk and payment history.
• Agree and monitor payment plans where appropriate.
• Escalate higher-risk or significantly overdue accounts in line with internal procedures.
• Support month-end reporting and provide updates around aged debt, cash collection and outstanding issues.
• Assist with continuous improvements across credit control processes and procedures.

Skills

German language

English language

Credit control

Accounts receivable

Ledger ownership

Tools

Microsoft Excel

Job description

We are working with a growing international business to recruit a German Speaking Credit Controller to join their finance team.

This is a great opportunity for an experienced Credit Controller who is fluent in German and enjoys taking ownership of their ledger, building strong customer relationships and working within a fast-paced international environment.

What You’ll Be Doing

• Take ownership of a portfolio of German-speaking customer accounts, ensuring outstanding balances are collected within agreed payment terms.


• Proactively chase overdue debt via telephone and email, communicating confidently in both German and English.


• Build strong relationships with customers and internal stakeholders to support effective and timely cash collection.


• Investigate and resolve invoice queries, disputes and account discrepancies.


• Maintain accurate customer account records and ensure collection activity is recorded appropriately.


• Allocate and reconcile customer payments, identifying and resolving any discrepancies.


• Review aged debt regularly and prioritise accounts based on value, risk and payment history.


• Agree and monitor payment plans where appropriate.


• Escalate higher-risk or significantly overdue accounts in line with internal procedures.


• Support month-end reporting and provide updates around aged debt, cash collection and outstanding issues.


• Assist with continuous improvements across credit control processes and procedures.

What You’ll Bring

• Previous experience working within Credit Control, Accounts Receivable or a similar finance role.


• Fluent German language skills, both written and spoken.


• Strong English communication skills.


• Confidence managing your own ledger and proactively chasing outstanding debt.


• Strong telephone manner with the ability to have constructive but commercially focused conversations around payment.


• Experience resolving invoice queries and customer disputes.


• Good attention to detail and strong organisational skills.


• Comfortable working with finance systems and Microsoft Excel.


• Ability to work independently while collaborating effectively with wider finance and commercial teams.


• Previous experience managing German or DACH-region customers would be advantageous but is not essential.

What You’ll Get in Return

• The opportunity to join an established and growing international business.


• Exposure to a varied international customer base.


• A role offering genuine ownership of your ledger and customer relationships.


• A supportive finance environment with opportunities to develop your Credit Control and Accounts Receivable experience