Credit Controller - German Speaking

Euro Garages; Horwich; On-site; GBP 17,000 - 29,000; Full time

Job summary

EG Group is seeking a German-speaking Credit Controller on a 12-month fixed-term contract. Reporting to the Credit Control Team Leader, you will manage customer accounts to maximise cash collection, minimise risk, and ensure debts are collected in line with terms.

You will use ERP systems and Excel to track promises, chase outstanding balances, and collaborate across the business to drive improvements in overdue days. A proactive, accurate, and ambitious approach is essential.

Qualifications

• Fluent German with professional communication.
• Proven experience in Credit Control.
• Experience using accounting or ERP systems.
• Strong Excel skills with data handling.

Responsibilities

• Ensure proactive debt collection to meet targets.
• Maintain accurate records of chasing and payment promises.
• Take guidance from team leader to handle issues.
• Assist with workload of other team members as needed.
• Drive improvements in days debts remain overdue.
• Eliminate non-value added tasks from daily activity.
• Manage new customer accounts, including setting and controlling credit limits.
• Maintain strong relationships with customers and internal colleagues.
• Manage own portfolio of accounts to collect debts per policy.
• Collaborate with operational teams across the Group.
• Support managers on ad hoc projects.
• Present and communicate to key stakeholders clearly.

Skills

German language

Credit control experience

Excel skills

Time management

Organisational skills

Independent & collaborative

Tools

ERP systems

Job description

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Role: Credit Controller – German Speaking

Salary: Up to £29,000

Company: EG Group

About the role:

An opportunity has arisen for a Credit Controller to join EG Group on a 12 month fixed term contract. Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed. We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management.

The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!

Why Join EG Group?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
• Ensure you keep accurate records on chasing and payment promises
• Take guidance from your team leader to effectively deal with issues
• Assist with the workload of other team members from time-to-time
• Drive continuous improvement in the number of days debts remain overdue
• Ensure all non-value added tasks are removed from the day-to-day activity within your role
• Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
• Ensure strong relationships are maintained with customers and internal colleagues
• Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
• Where appropriate, timely escalation of issuesWork in collaboration with operational teams across the Group
• Provide assistance to managers on ad hoc projects from time-to-time
• Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Fluent in German, with the ability to communicate confidently in a professional environment.
• Proven experience within a Credit Control role.
• Experience using accounting or ERP systems.
• Strong Excel skills, with the ability to work effectively with data.
• Proactive, ambitious, and driven to achieve results.
• Strong organisational skills, with the ability to prioritise workload and meet deadlines.
• Excellent time management skills, with a structured and efficient approach to tasks.
• Able to work both independently and collaboratively as part of a team.

Who are EG Group?

EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group

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