Credit Control Manager

G MASS; London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A leading Lloyd’s of London Syndicate is seeking a Credit Control Manager for a 6-month fixed-term contract. You will oversee the credit control function, manage an outsourced team in India, and ensure effective cash collection and risk management during a period of transition and growth.

Qualifications

• Proven experience in a Lloyd's of London syndicate.
• Experience managing or overseeing outsourced credit control functions.
• Strong knowledge of insurance market operations.

Responsibilities

• Oversee and manage the outsourced credit control team.
• Own the credit control process including cash allocation and debt chasing.
• Ensure accuracy of cashflow reporting and aged debt analysis.

Skills

Cashflow management

Stakeholder management

Credit risk management

Communication

Job description

We are seeking a skilled Credit Control Manager for a 6-month fixed-term contract to join a leading Lloyd’s of London Syndicate. This is a stand-alone position overseeing the end-to-end credit control function and managing the relationship with an outsourced team based in India.

This is a fantastic opportunity for an experienced credit control professional with a background in the Lloyd’s market to play a pivotal role in ensuring effective cash collection, reconciliation, and credit risk management during a key period of transition and growth.

Key Responsibilities:

• Oversee and manage the outsourced credit control team (India-based), ensuring service levels and KPIs are met.
• Maintain full ownership of the credit control process, including cash allocation, debt chasing, and broker relationships.
• Ensure accuracy and timeliness of cashflow reporting, aged debt analysis, and reconciliations.
• Act as the internal credit control subject matter expert, liaising with underwriting, finance, and operations teams.
• Lead process improvements and drive best practice across the function.

• Proven experience working within a Lloyd’s of London syndicate – essential or highly desirable.
• Demonstrable experience managing or overseeing outsourced credit control functions, ideally offshore.
• Self-sufficient and confident in a stand-alone role with high levels of responsibility and visibility.
• Strong knowledge of insurance market operations, broker relationships, and premium collection cycles.
• Excellent communication and stakeholder management skills.

• Duration: 6 months
• Salary: £60,000 – £70,000 pro rata
• Location: City of London (hybrid working available)