Credit Control Investigator (Hybrid) – Data-Driven Cash Flow

Headstar; Leeds; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave + bank holidays

Internal career development and career

Job summary

Headstar in Leeds is seeking a Credit Controller who can analyse payment patterns, investigate billing issues and keep overdue debt under control across a busy portfolio.

The role requires advanced Excel, strong reconciliation skills and the ability to work across multiple finance systems. You’ll liaise with senior stakeholders to improve cash collection, produce insightful reports and identify process improvements. Hybrid working available and a competitive salary.

Qualifications

• Credit control experience in a large or complex business.
• Excel skills with formulas, lookups, pivot tables and handling large datasets.
• Comfortable working across multiple platforms and with new software.
• Analytical approach to investigate problems, interpret data and understand why invoices aren’t paid.
• Strong reconciliation skills with complex accounts and discrepancies.
• Confidently liaise with senior stakeholders to resolve issues.
• Commercial awareness of how credit control affects cash flow and business.
• Excellent organisation and meticulous attention to detail.

Responsibilities

• Managing a portfolio of accounts and keeping overdue debt under control.
• Analysing payment patterns and identifying potential issues before they become bigger problems.
• Investigating billing discrepancies, resolving disputes and getting to the bottom of delayed payments.
• Working across multiple finance systems and client billing portals.
• Using Excel to analyse data, reconcile accounts and identify trends.
• Liaising with senior stakeholders to resolve outstanding issues and improve payment performance.
• Producing reports and providing meaningful information on debt, cash collection and debtor days.
• Identifying inefficiencies in existing processes and finding better ways of doing things.

Skills

Credit control experience

Advanced Excel

Cross-platform work

Analytical approach

Reconciliation

Stakeholder management

Commercial awareness

Attention to detail

Job description

Headstar in Leeds is seeking a Credit Controller who can analyse payment patterns, investigate billing issues and keep overdue debt under control across a busy portfolio.

The role requires advanced Excel, strong reconciliation skills and the ability to work across multiple finance systems. You’ll liaise with senior stakeholders to improve cash collection, produce insightful reports and identify process improvements. Hybrid working available and a competitive salary.