Credit Control Assistant

Ramsay Health Care UK; Gloucester; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Credit Control Assistant to join their team at Winfield Hospital. This role is vital for ensuring the timely collection and allocation of hospital debts, requiring excellent customer service and communication skills. The ideal candidate will thrive in a dynamic environment, engaging with various stakeholders including management, patients, and external vendors. With a commitment to patient care and a supportive work culture, this position offers a chance to make a significant impact while enjoying a range of benefits, including a competitive pension scheme and flexible working patterns. If you're ready to contribute to a team that values dedication and professionalism, this opportunity is for you.

Benefits

25 Days Leave + Bank Holidays

Private Pension

Flexible shift patterns

Enhanced Parental Leave

Private Medical Cover

Life Assurance

Free Training and Development

Free Parking

Subsidised staff restaurant

Employee Assistance Programme

Qualifications

• Experience in administration, preferably in healthcare or data-driven settings.
• Strong customer service and communication skills are essential.

Responsibilities

• Ensure timely and accurate allocation and collection of hospital debts.
• Liaise with departments, insurance companies, and patients.

Skills

Administration experience

Payments and invoices handling

Customer service skills

Professional communication

Computer skills

Teamwork

Multi-tasking

Numerical skills

Job description

time left to apply End Date: January 12, 2025 (15 days left to apply)

job requisition id JR12191

Job Description

Credit Control Assistant

Fixed term contract for 12 months

Location: Winfield Hospital, Gloucester

Hours: 37.5 hours per week, Full-time

Salary - Depending on experience + Benefits

Summary:

Winfield Hospital is one of Gloucestershire's leading private hospitals, located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links.

The role:

We have a great new opportunity for an experienced Credit Control Assistant to join our team at Winfield Hospital.

As the Credit Control Assistant, you will be reporting to the Business Administration Manager. The purpose of this role is to ensure the timely and accurate allocation and collection of all hospital debts. This involves liaising with Heads of Departments, medical insurance companies, patients, and credit control agencies.

Skills & Attributes:

• Previous Administration experience ideally in a Healthcare or data driven setting
• Experience of dealing with payments and invoices
• Ability to speak to all levels of management, external vendors, colleagues and patients professionally at all times.
• Excellent customer service skills - to be provided at all times
• Ability to deal with patients/customers in a sensitive and professional manner
• Professional and confident communication skills - in person and by phone
• Good computer skills - working on variety of systems
• Ability to work effectively in a team environment and independently as required
• Ability to multi-task
• Accuracy and reliability
• Numerical skills

Benefits:

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year.

We love people with a positive, “can do” attitude who want to make a difference in their work. Our employees are Ramsay, and their skills and commitment form the basis for our success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.