Credit Control & AR Administrator

Vertex I.T. Solutions Ltd; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Vertex I.T. Solutions Ltd in North West London is seeking an experienced Credit Control & A/R Administrator to support the Accounts Receivable function and cashflow. The role offers a hybrid pattern with 3 days onsite and 2 days remote after probation.

Reporting to the Senior Finance Manager, you will proactively chase payments, reconcile ledgers, process Direct Debits, and assist with month-end processes while maintaining accurate records and delivering excellent customer service.

Qualifications

• Experience in credit control and accounts receivable.
• End-to-end credit control process experience.
• Experience managing customer debt and payment queries.
• Knowledge of invoice processing and receipt allocation.
• Proficient in Excel with Pivot, VLOOKUP and SUMIF.
• Excellent attention to detail and accuracy.
• Strong communication and customer service skills.

Responsibilities

• Proactively chase outstanding customer payments by phone and email.
• Liaise with customers to obtain payment dates and resolve queries.
• Produce aged debt and bad debt reports.
• Allocate customer receipts against invoices and investigate unallocated cash.
• Maintain Accounts Receivable ledgers and perform reconciliations.
• Process and reconcile Direct Debit collections.
• Perform bank and cash reconciliations.
• Post and reconcile credit card transactions with supporting documents.
• Manage finance-related mailboxes and respond to queries.
• Support month-end processes and resolve billing and payment discrepancies.

Skills

Credit control & AR

End-to-end credit control

Debt management

Invoice processing & receiptallocation

Excel (Pivot tables, VLOOKUP, SUMIF)

Bank reconciliations

Communication & customer service

Time management & organisation

Tools

Oracle NetSuite

Job description

Credit Control & A/R Administrator

Location: North West London/Kilburn area

Working Pattern: Hybrid - 3 days onsite, 2 days remote following successful completing of 3 months' induction/probation period

We are recruiting for an experienced Credit Control & A/R Administrator to join an established and successful organisation based in NW London.

Reporting to the Senior Finance Manager, you will play an important role in supporting the Accounts Receivable and Credit Control functions, helping to maintain accurate ledgers, improve cash flow and ensure outstanding payments are managed effectively.

Key Responsibilities

• Proactively chase outstanding customer payments by phone and email.
• Liaise with customers to obtain payment dates and resolve payment queries and disputes.
• Produce aged debt and bad debt reports.
• Allocate customer receipts against invoices and investigate unallocated cash.
• Maintain accurate and up-to-date Accounts Receivable ledgers.
• Process and reconcile Direct Debit collections, including amendments and cancellations.
• Perform regular bank and cash reconciliations.
• Post and reconcile credit card transactions, ensuring supporting documentation is complete.
• Manage finance-related mailboxes and respond to customer and internal queries.
• Support month-end processes and resolve billing and payment discrepancies.

About You

The ideal candidate will have:

• Previous experience in Credit Control and Accounts Receivable
• Beginning to end credit control process experience
• Experience managing customer debt, payment queries and reconciliations.
• A good understanding of invoice processing and receipt allocation.
• Experience using finance systems; Oracle NetSuite would be advantageous.
• Excellent Excel skills - Pivot table, VLOOKUP, SUMIF. Bank reconciliations
• Excellent attention to detail and accuracy.
• Strong communication and customer service skills with proven experience liaising with 3rd parties
• Clear, logical and methodical thought process
• Good organisational and time management abilities, with the ability to manage competing priorities.

You will be proactive, resilient and solution-focused, with a professional approach to customer conversations and a desire to improve processes and ways of working.

This is great opportunity to join this established and successful technology business who offer a great team working environment and personal development!