Credit Control Administrator

TRT Construction Services; Swindon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Private Medical Insurance

Life Insurance

Health Cashplan

Job summary

Thrings, a leading Swindon-based law firm, is seeking a Credit Control Administrator to join the Finance team. Based in our Swindon office, you will help maintain accurate customer accounts and support timely payments, contributing to smooth financial operations.

You will work closely with colleagues across Finance and the wider business, handling queries, processing vendor forms, and supporting fee earners with billing matters.

Qualifications

• Experience in a finance/office environment is essential or highly regarded.
• Credit Control experience preferred but not essential.
• Strong administration experience is required.
• Basic knowledge of accounts and financial processes.
• Good IT skills and ability to learn new systems quickly.
• Clear, concise communication with colleagues and clients.

Responsibilities

• Answer the Credit Control telephone line and monitor the mailbox.
• Manage instalment plans and ensure timely payments.
• Chase small value debts and process card payments per policy.
• Run monthly reports and distribute to stakeholders.
• Complete new vendor forms and assist with bill queries.

Skills

Finance Office Experience

Credit Control

Administration

Accounts Knowledge

IT Skills

Communication Skills

Job description

We are Thrings; a successful full-service law firm with sector expertise in Agriculture, Banking & Finance, Development of Land, Private Client, and Business Growth. Our dedicated Business Services teams are key to how the firm runs smoothly, including corporate functions, HR, Marketing, Finance, Quality & Risk, Facilities, IT, and legal support teams.

Our teams collaborate with internal colleagues and fee-earners to deliver work for our clients in a diverse range of practice areas. We are proud to be ranked in many areas by the Legal 500 and Chambers, due to our client-centric approach.

Our welcoming and inclusive culture provides an attractive place to work, including the valuable benefit of hybrid working.

About the role

We’re looking for a Credit Control Administrator to join our Finance team in our Swindon office. This is a great opportunity to become part of a professional, friendly and growing team, supporting the smooth and efficient running of our credit control function.

Working closely with colleagues across Finance and the wider business, you’ll play an important role in maintaining accurate customer accounts, supporting the timely collection of outstanding payments and helping to ensure our financial processes run effectively.

Day to day, you can expect your responsibilities to include:

• Answering the direct Credit Control telephone line, monitoring the Credit Control mailbox and actioning queries and requests
• Dealing with instalment plans and ensuring payments are received in accordance with agreed payment arrangement
• Chasing small value debts
• Processing client card payments in accordance with the firms policy and procedures
• Processing scheduled monthly reports and distributing accordingly
• Completion of new vendor forms
• Assisting the team with requests from Client and Fee Earners for copy invoices, statements and any other bill queries

Whilst this role is based in Swindon there will be the opportunity for you to work with other fee earners based at our other offices.

About you

We’re extremely proud of the relationship we’ve built with our clients and referrers, being recognised as their trusted legal partner.

Your ability to communicate clearly and collaborate with our fee-earning teams will play a key role in delivering exceptional client service and driving successful outcomes:

• Experience of working in a finance/office environment
• Credit Control experience preferred but not essential
• Strong administration experience
• Basic knowledge of accounts
• Strong IT skills with the ability to adapt to new systems quickly
• Clear and concise communication skills

What’s on offer

By joining Thrings you’ll become part of a supportive, inclusive firm offering a relaxed and trusting environment allowing balance between being in the office and working from home. We also offer a great working environment and plenty of social/networking events to get involved with!

In return for your hard work, you can expect to receive a variety of flexible benefits which can be tailored to your personal and family needs including Private Medical Insurance, , Life Insurance, Health Cashplan and much more.

If this sounds like an exciting opportunity and you have the experience to join our team, we’d love to hear from you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

No agencies please