Credit Control Administrator

SmartRecruiters, Inc.; Dunmurry; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Radius is seeking a Credit Control Administrator in Dunmurry to join our Finance team. You will manage customer accounts, reduce aged debt and maintain strong relationships while supporting a range of finance administration activities.

This role suits someone with experience in credit control, collections or accounts receivable who wants to broaden their skills across broader finance functions. We offer training and development in a collaborative, ambitious environment within a global business.

Qualifications

• Previous experience in credit control, collections or accounts receivable.
• Professional approach when dealing with customers.
• Strong communication and relationship-building skills.
• Attention to detail and organisational ability.
• Proficient in Microsoft Excel and Office applications.
• Ability to prioritise workloads and manage multiple tasks effectively.
• A proactive approach with strong problem-solving skill.
• Experience within a busy finance or accounts environment; exposure to ERP or finance systems.
• Experience resolving account queries and payment disputes.

Responsibilities

• Managing a portfolio of customer accounts and proactively collecting outstanding payments.
• Building positive relationships with customers to resolve payment issues and queries.
• Monitoring aged debt and ensuring accounts are maintained within agreed payment terms.
• Investigating and resolving invoice, billing and account discrepancies.
• Processing and reconciling financial transactions accurately.
• Supporting purchase ledger and wider finance administration activities.
• Maintaining accurate records and ensuring information is up to date across finance systems.
• Collaborating with colleagues across sales, operations and finance to resolve account queries.
• Producing reports and supporting month-end activities where required.
• Contributing to continuous improvements in finance processes and customer experience.

Skills

Credit control

Customer service

Excel

Organisation

Multi-tasking

ERP systems

Tools

ERP systems

Job description

We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

We're looking for a Credit Control Administrator to join our Finance team in Dunmurry.

This is an excellent opportunity for someone with experience in credit control, collections or accounts receivable who is looking to broaden their skills and gain exposure across wider finance functions. While credit control experience is essential, we can provide training and development in other aspects of the role, making this a fantastic next step for somebody looking to build a longer-term career within finance.

You'll be responsible for managing customer accounts, reducing aged debt and maintaining strong relationships with customers, while also supporting a variety of finance administration activities across the department.

No two days are quite the same, so we're looking for someone who enjoys a varied role, takes ownership of their workload and has a keen eye for detail.

What You'll Be Doing

• Managing a portfolio of customer accounts and proactively collecting outstanding payments
• Building positive relationships with customers to resolve payment issues and queries
• Monitoring aged debt and ensuring accounts are maintained within agreed payment terms
• Investigating and resolving invoice, billing and account discrepancies
• Processing and reconciling financial transactions accurately
• Supporting purchase ledger and wider finance administration activities
• Maintaining accurate records and ensuring information is up to date across finance systems
• Collaborating with colleagues across sales, operations and finance to resolve account queries
• Producing reports and supporting month-end activities where required
• Contributing to continuous improvements in finance processes and customer experience

Qualifications

• Previous experience in credit control, collections or accounts receivable
• A confident and professional approach when dealing with customers
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational ability
• Good working knowledge of Microsoft Excel and Microsoft Office applications
• Ability to prioritise workloads and manage multiple tasks effectively
• A proactive approach with strong problem-solving skill
• Experience within a busy finance or accounts environmentExposure to ERP or finance systems
• Experience resolving account queries and payment disputes

Additional Information

Why Join Us?

• Opportunity to develop your career within a growing global business
• Gain exposure to broader finance functions beyond credit control
• Ongoing training and support from an experienced team
• Work for an organisation committed to innovation and sustainability
• Be part of a collaborative, supportive and ambitious culture

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Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.