Credit Control

Reed; Uxbridge; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Bonus up to 40%

Job summary

Reed in Uxbridge is seeking a Senior Credit Controller to join our commercial finance team on a hybrid basis. The role focuses on managing customer accounts, improving cash flow and ensuring timely payment of invoices, with a base salary of £30,000 per year plus a bonus up to 40%.

You will chase debts by phone, email and written correspondence, perform daily cash allocations, assist with forecasting, and build strong relationships with customers and internal stakeholders in a fast-paced

Qualifications

• Previous experience in a Credit Control role.
• Strong experience resolving customer queries and account disputes.
• Understanding of cash forecasting and cash allocation processes.
• Excellent communication and negotiation skills.
• A professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to work independently while contributing to a wider team.

Responsibilities

• Managing and maintaining customer accounts to ensure prompt payment of invoices.
• Chasing outstanding debt via telephone, email and written correspondence.
• Investigating and resolving customer queries and invoice disputes efficiently.
• Performing daily cash allocations and account reconciliations.
• Assisting with cash forecasting and reporting activities.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Escalating high risk accounts where necessary and supporting debt reduction initiatives.
• Producing relevant credit control reports and maintaining accurate records.
• Delivering a professional and customer focused service at all times.

Skills

Credit control

Cash forecasting

Cash allocation

Communication

Negotiation

Telephone manner

Job description

Senior Credit Controller

Location: Uxbridge (Hybrid Working) Salary: £30,000 per annum + Bonus (up to 40%) Hours: Full Time, Monday to Friday, 8:30am - 5:00pm

About the Role

We are seeking an experienced and proactive Senior Credit Controller to join the commercial finance team based in Uxbridge. This is an excellent opportunity for a customer focused credit professional who thrives in a fast paced environment.

The successful candidate will be responsible for managing customer accounts, resolving queries efficiently, supporting cash flow management and ensuring outstanding debts are collected in a timely manner.

Key Responsibilities

• Managing and maintaining customer accounts to ensure prompt payment of invoices.
• Chasing outstanding debt via telephone, email and written correspondence.
• Investigating and resolving customer queries and invoice disputes efficiently.
• Performing daily cash allocations and account reconciliations.
• Assisting with cash forecasting and reporting activities.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Escalating high risk accounts where necessary and supporting debt reduction initiatives.
• Producing relevant credit control reports and maintaining accurate records.
• Delivering a professional and customer focused service at all times.

About You

We are looking for a positive, motivated individual who can demonstrate:

• Previous experience in a Credit Control role, ideally at Senior Credit Controller level.
• Strong experience resolving customer queries and account disputes.
• Understanding of cash forecasting and cash allocation processes.
• Excellent communication and negotiation skills.
• A professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to work independently while contributing effectively to a wider team.

Working Pattern

We operate a hybrid working model:

Week 1

• Office: Monday, Wednesday, Friday
• Home: Tuesday, Thursday

Week 2

• Office: Monday, Friday
• Home: Tuesday, Wednesday, Thursday