Credit Control

Macildowie Recruitment and Retention; East Midlands; On-site; GBP 26,000 - 28,000; Full time

Job summary

Macildowie Recruitment and Retention is helping a Long Eaton-based client recruit an experienced Credit Controller into a busy finance team. The role focuses on owning B2B creditor accounts, resolving disputes, and ensuring timely debt collection in an asset-based business.

Key responsibilities include managing a personal portfolio, chasing overdue balances, and collaborating with operations to resolve queries. This is a permanent, full-time, office-based opportunity with standard hours.

Qualifications

• Previous B2B Credit Control experience.
• Experience within equipment or asset-based environments (hire, rental, construction, logistics, engineering).
• Confidence handling disputes and challenging conversations.
• Strong negotiation and relationship-building skills.
• Professional and commercially focused when dealing with complex accounts.
• Good organisation and attention to detail.
• Proactive approach and ownership of ledger.

Responsibilities

• Proactively chasing outstanding B2B debt by telephone and email.
• Managing your own portfolio of customer accounts.
• Investigating and resolving invoice and payment disputes.
• Handling queries relating to hire agreements, damage charges, breakdowns and other contractual costs.
• Building effective relationships with customers while maintaining a firm debt-collection approach.
• Working with operations and commercial teams to resolve account queries.
• Monitoring aged debt and prioritising accounts needing action.
• Agreeing and following up payment commitments.
• Maintaining accurate customer account and collection records.
• Escalating complex or higher-risk accounts when appropriate.

Skills

B2B credit control

Equipment hire experience

Negotiation

Relationship building

Organisational skills

Proactive ledger ownership

Job description

Credit Controller

Long Eaton £26,000-£28,000 Permanent Full Time Office-Based

Macildowie are working with this client based in Long Eaton to recruit an experienced Credit Controller into a busy finance team within a well-established organisation operating in the materials handling and equipment sector.

This is a great opportunity for a commercially minded Credit Controller who enjoys taking ownership of customer accounts, resolving disputes and building strong relationships while ensuring outstanding debt is collected effectively.

The environment is particularly well suited to someone who has worked within equipment hire, vehicle rental, construction, logistics, engineering or another asset-based business where credit control involves more than simply chasing overdue invoices.

The Role

Reporting into the Credit Control Manager, you'll take responsibility for managing B2B customer accounts and ensuring outstanding balances are collected in line with agreed payment terms.

Your responsibilities will include:

• Proactively chasing outstanding B2B debt by telephone and email.
• Managing your own portfolio of customer accounts.
• Investigating and resolving invoice and payment disputes.
• Handling queries relating to hire agreements, damage charges, breakdowns and other contractual costs.
• Building effective relationships with customers while maintaining a firm approach to debt collection.
• Working closely with operational and commercial teams to resolve account queries.
• Monitoring aged debt and prioritising accounts requiring action.
• Agreeing and following up payment commitments.
• Maintaining accurate customer account and collection records.
• Escalating complex or higher-risk accounts where appropriate.

About You

We're looking for an experienced Credit Controller who is confident managing commercially driven B2B accounts.

You’ll ideally have:

• Previous B2B Credit Control experience.
• Experience within equipment or plant hire, vehicle rental, construction, logistics, engineering or a similar commercial environment.
• Confidence handling disputes and challenging customer conversations.
• Strong negotiation and relationship-building skills.
• The ability to remain professional and commercially focused when dealing with difficult or complex accounts.
• Good organisation and attention to detail.
• A proactive approach and the confidence to take ownership of your ledger.

Experience of credit control within a rental or asset-based environment would be particularly advantageous.

What's on Offer?

• £26,000-£28,000 basic salary, depending on experience.
• Permanent, full-time position.
• Fully office-based in Long Eaton.
• Monday to Friday working pattern.
• Typical hours of either 8:30am-4:30pm or 9:00am-5:00pm, depending on team coverage.
• The opportunity to join an established business in a varied, commercially focused Credit Control role.

Interested?

If you're an experienced B2B Credit Controller looking for a permanent opportunity in the Long Eaton area, we'd love to hear from you.