Credit Control

Macildowie Recruitment and Retention; East Midlands; On-site; GBP 26,000 - 28,000; Full time

Job summary

Macildowie Recruitment and Retention in Long Eaton is seeking an experienced Credit Controller to join a busy finance team in a materials handling and equipment sector company.

You will manage B2B customer ledgers, proactively chase outstanding debts by phone and email, investigate disputes and work with operations to resolve queries, ensuring timely payments and accurate records. This is a permanent, full-time, office-based position.

Qualifications

• Experience in B2B credit control.
• Experience in equipment/plant hire, vehicle rental, construction, logistics or similar commercial environment.
• Strong negotiation and relationship-building skills.
• Ability to manage ledger and resolve disputes.
• Excellent organisation and attention to detail.

Responsibilities

• Proactively chase outstanding B2B debt by telephone and email.
• Manage your own portfolio of customer accounts.
• Investigate and resolve invoice and payment disputes.
• Handle queries relating to hire agreements, damage charges, breakdowns and other contractual costs.
• Build relationships with customers while maintaining firm debt collection.
• Work with operational and commercial teams to resolve account queries.
• Monitor aged debt and prioritise accounts requiring action.
• Agree and follow up payment commitments.
• Maintain accurate customer account and collection records.
• Escalate complex or higher-risk accounts where appropriate.

Skills

B2B Credit Control

Debt Collection

Negotiation

Relationship Building

Accounts Ledger

Job description

Credit Controller

Long Eaton £26,000-£28,000 Permanent Full Time Office-Based

Macildowie are working with this client based in Long Eaton to recruit an experienced Credit Controller into a busy finance team within a well-established organisation operating in the materials handling and equipment sector.

This is a great opportunity for a commercially minded Credit Controller who enjoys taking ownership of customer accounts, resolving disputes and building strong relationships while ensuring outstanding debt is collected effectively.

The environment is particularly well suited to someone who has worked within equipment hire, vehicle rental, construction, logistics, engineering or another asset-based business where credit control involves more than simply chasing overdue invoices.

The Role

Reporting into the Credit Control Manager, you'll take responsibility for managing B2B customer accounts and ensuring outstanding balances are collected in line with agreed payment terms.

Your responsibilities will include:

• Proactively chasing outstanding B2B debt by telephone and email.
• Managing your own portfolio of customer accounts.
• Investigating and resolving invoice and payment disputes.
• Handling queries relating to hire agreements, damage charges, breakdowns and other contractual costs.
• Building effective relationships with customers while maintaining a firm approach to debt collection.
• Working closely with operational and commercial teams to resolve account queries.
• Monitoring aged debt and prioritising accounts requiring action.
• Agreeing and following up payment commitments.
• Maintaining accurate customer account and collection records.
• Escalating complex or higher-risk accounts where appropriate.

About You

We're looking for an experienced Credit Controller who is confident managing commercially driven B2B accounts.

You'll ideally have:

• Previous B2B Credit Control experience.
• Experience within equipment or plant hire, vehicle rental, construction, logistics, engineering or a similar commercial environment.
• Confidence handling disputes and challenging customer conversations.
• Strong negotiation and relationship-building skills.
• The ability to remain professional and commercially focused when dealing with difficult or complex accounts.
• Good organisation and attention to detail.
• A proactive approach and the confidence to take ownership of your ledger.

Experience of credit control within a rental or asset-based environment would be particularly advantageous.

What's on Offer?

• £26,000-£28,000 basic salary, depending on experience.
• Permanent, full-time position.
• Fully office-based in Long Eaton.
• Monday to Friday working pattern.
• Typical hours of either 8:30am-4:30pm or 9:00am-5:00pm, depending on team coverage.
• The opportunity to join an established business in a varied, commercially focused Credit Control role.