Credit Control

Macildowie Recruitment and Retention; Hinckley; On-site; GBP 32,000 - 40,000; Full time

Job summary

Macildowie Recruitment and Retention is seeking a skilled Credit Controller in Hinckley to join a busy finance team. The role focuses on cash collection, aged debt, and maintaining strong customer relationships within a print and packaging organisation.

You will report to the Credit Control Manager and work closely with Sales and Customer Service to improve cash flow and support month-end processes. This is a full-time, permanent role with standard Monday–Friday hours.

Qualifications

• Three years’ Credit Control experience or more.
• Strong numerical skills and attention to detail.
• Confident communicator capable of building customer relationships.
• Experience across multiple ledgers or business divisions is useful.

Responsibilities

• Manage and prioritise cash collection with focus on aged debt and high credit limits.
• Resolve customer queries proactively and monitor payment performance.
• Carry out detailed account reconciliations and review credit terms.
• Collaborate with Sales and Customer Service to support KPIs and month-end close.
• Invoicing across ledgers, allocate payments, process credit notes, upload invoices to portals, set up accounts and raise invoices.

Skills

Credit control

Cash collection

Account reconciliation

Stakeholder management

Job description

Credit Controller
Hinckley
Full Time Permanent
Monday-Friday 9am-5pm

Macildowie are working with this client based in Hinckley to recruit an experienced Credit Controller into a busy, high-performing finance team within a well-established organisation operating in the print and packaging industry.

This is a fantastic opportunity for an experienced Credit Controller who enjoys working in a fast-paced, high-volume environment and wants to take ownership of a varied ledger. Reporting into the Credit Control Manager, you'll play an important role in improving cash collection, reducing aged debt and building effective relationships with both customers and internal stakeholders.

The Role

You’ll take responsibility for managing and prioritising cash collection, with a particular focus on aged debt and customers exceeding agreed credit limits.

Day-to-day responsibilities will include proactively resolving customer queries, monitoring payment performance, carrying out detailed account reconciliations and reviewing customer credit limits and payment terms.

You’ll work closely with Sales and Customer Service teams, contribute towards Credit Control KPIs and support month-end close routines.

Alongside core Credit Control activity, you’ll also get involved with daily invoicing across multiple ledgers, allocating customer payments, processing credit notes, uploading invoices to customer portals, setting up new accounts and raising commercial invoices.

What Are We Looking For?

You’ll ideally have a minimum of three years’ Credit Control experience and be comfortable managing a high volume of accounts within a busy finance environment.

Strong numerical skills, excellent attention to detail and the ability to prioritise effectively will be essential. You’ll also need to be a confident communicator who can build relationships with customers and colleagues while remaining focused on achieving results.

Experience working across multiple ledgers or business divisions would be particularly useful.

What’s On Offer?

This is a permanent opportunity to join an established and growing organisation where you’ll become part of an experienced finance function and have genuine ownership of the Credit Control process.

If you’re an experienced Credit Controller looking for your next permanent opportunity in Hinckley we’d be keen to hear from you.