Creative Operations Lead: Design Systems & Scaled Delivery

Dyson Institute; Malmesbury; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Financial, lifestyle and healthbenefit

Job summary

Dyson is evolving into a connected content ecosystem powered by common standards, shared platforms and modern ways of working. This role defines the operating model and drives adoption to enable Dyson to deliver world‑class content at greater speed, scale and consistency across creative, design, production and marketing functions.

As the Creative Operations & Design Ops Lead, you will own the operating model, governance, and change management required to connect technology, people and processes.

Qualifications

• Significant experience within Creative Operations, Design Operations, Marketing Operations or Business Transformation.
• Proven experience designing and implementing operating models and ways of working.
• Strong understanding of creative, design, production and content delivery processes.
• Experience leading large-scale change programmes and driving organisational adoption.
• Experience operating across complex stakeholder environments.
• Strong facilitation, communication and influencing skills.
• Ability to translate strategic objectives into practical operational frameworks.
• Experience defining business requirements for technology-enabled change.

Responsibilities

• Define and continuously evolve Dyson's end-to-end creative operating model.
• Establish scalable workflows spanning briefing, planning, creation, review, approval, localisation and activation.
• Create governance frameworks, standards and performance measures that improve consistency and efficiency.
• Drive simplification of complex workflows and reduce unnecessary operational friction.
• Ensure clear ownership, accountability and decision-making throughout the content lifecycle.
• Define requirements for design systems, templates, asset standards and reusable content frameworks.
• Drive adoption of common tools, workflows and governance across creative and design teams.
• Translate business and creative requirements into prioritised operational and platform requirements.

Skills

Creative Operations

Design Operations

Marketing Operations

Change management

Stakeholder management

Facilitation

Communication

Strategic translation

Job description

Dyson is evolving into a connected content ecosystem powered by common standards, shared platforms and modern ways of working. This role defines the operating model and drives adoption to enable Dyson to deliver world‑class content at greater speed, scale and consistency across creative, design, production and marketing functions.

As the Creative Operations & Design Ops Lead, you will own the operating model, governance, and change management required to connect technology, people and processes.