Creative Manager

Arthur J. Gallagher & Co. (AJG); Glasgow; On-site; GBP 40,000 - 56,000; Full time

Job summary

Gallagher's Marketing Studio, an in-house agency, is seeking a Creative Resource Manager to support busy creative teams of designers, art directors, copywriters and project managers.

You will balance workloads, develop relationships, monitor projects, and help ensure sustainable delivery across a global team, with opportunities to influence processes and planning.

Qualifications

• Experience managing resources across creative teams.
• Strong understanding of creative workflows and production processes.
• Ability to assess workloads, capacity and utilisation.
• Ability to build trusted relationships with creative professionals and understand individual strengths.
• Experience working with Project Managers, Account Managers or Creative Leads/Directors.
• Strong stakeholder management with the ability to challenge priorities and influence decisions.
• Experience in fast-paced agency, studio or in-house creative environments.
• Excellent organisational skills and multi-project management ability.

Responsibilities

• Allocate creative work based on skills, capacity and project needs.
• Build relationships and understand strengths, development goals and working styles.
• Monitor active projects and adjust resource plans as priorities change.
• Balance workloads to prevent bottlenecks, overload and burnout.
• Support project delivery with PMs, Account Managers and Creative Leaders.
• Identify potential resource risks and propose practical solutions.
• Match creative talent to projects where they can have the greatest impact.
• Contribute ideas to improve processes and ways of working.
• Use data to support planning and future decision-making.

Skills

Resource management

Creative workflows

Stakeholder management

Project coordination

Collaboration

Tools

Adobe Workfront

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

At Gallagher, our Marketing Studio is an in-house agency supporting teams across the business with creative, digital, web, marketing automation and video production services.

We’re looking for a Creative Resource Manager to help our creative teams do their best work. This is a people-focused role at the heart of a busy and growing creative function.

You’ll work closely with Creative's, Art Directors, Designers, Copywriters, Project Managers and Account Managers to ensure the right work is assigned to the right people at the right time.

This isn’t a traditional project management role. It’s about understanding people, balancing workloads, building trusted relationships and helping creative teams work effectively and sustainably.

If you enjoy working with creative teams, solving resource challenges and influencing outcomes through strong relationships, we’d love to hear from you.

How you'll make an impact

• Allocate creative work across Designers, Art Directors and Copywriters based on skills, capacity and project needs.
• Build strong relationships with creative team members and develop a deep understanding of their strengths, development goals and working styles.
• Monitor active projects and adjust resource plans as priorities change.
• Balance workloads to help prevent bottlenecks, overload and burnout.
• Work closely with Project Managers, Account Managers and Creative Leaders to support successful project delivery.
• Identify potential resource risks and recommend practical solutions.
• Help ensure creative talent is matched to projects where they can make the greatest impact.
• Support continuous improvement by contributing ideas to enhance processes and ways of working.
• Use project and resource data to support planning and future decision‑making.
• Act as an advocate for the creative team, helping ensure their expertise, capacity and wellbeing are considered in project planning.

This is a role with genuine influence. You’ll help shape how work is delivered across a growing global creative team.

About You

• Experience managing resources across creative teams, such as Designers, Art Directors, Copywriters or similar creative disciplines.
• A strong understanding of creative workflows, production processes and how creative work moves through delivery.
• Experience assessing workloads, capacity and utilisation, and making resource decisions to keep projects on track.
• The ability to build trusted relationships with creative professionals and understand individual strengths, working styles and development areas.
• Experience working closely with Project Managers, Account Managers, Creative Leads or Creative Directors.
• Strong stakeholder management skills with the confidence to challenge priorities, manage competing demands and influence decisions when needed.
• Experience operating in a fast‑paced agency, studio or in‑house creative environment where priorities can change quickly.
• Excellent organisational skills and the ability to manage multiple projects, deadlines and resource requirements simultaneously.

It would be great if you also have:

• Experience using Adobe Workfront or a similar resource and workflow management platform.
• Experience in a global or multi‑team creative environment.
• Knowledge of workload forecasting, utilisation reporting and capacity planning.
• Previous experience in creative operations or studio management.
• A background in design, production or another creative discipline.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full‑time, if you’re in a job‑share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)