Creative Coordinator (Mandarin Speaking)

Jellycat; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jellycat seeks a Creative Coordinator to support day-to-day creative workflow for the China market. You will act as the key link between China Marketing/eCommerce and our creative function, translating requests into briefs, managing timelines and delivering on time.

This fast-paced role requires fluent Mandarin, excellent organisation and the ability to coordinate assets across internal teams, agencies and stakeholders in different markets.

Qualifications

• 1–3 years’ experience in creative coordination, production, traffic management or marketing support.
• Fluent Mandarin language skills, both written and spoken.
• Excellent organisational skills with strong attention to detail.
• Ability to manage multiple projects and deadlines in a fast-moving environment.
• Strong communication skills and confidence working with stakeholders across markets/time zones.
• Experience using project/workflow tools (Monday.com, Asana, Wrike) and familiarity with digital/eCommerce content workflows.
• Knowledge of localisation/transcreation between English and Mandarin.
• Familiarity with Chinese social platforms and retail moments would be beneficial.

Responsibilities

• Managing incoming creative requests from China Marketing and eCommerce teams and ensuring requirements are defined before work begins.
• Converting business needs into well-structured briefs aligned to priorities and direction.
• Tracking projects from briefing through to final delivery, with clear timelines and ownership.
• Coordinating asset flow between internal teams, agencies and market stakeholders.
• Supporting localisation and transcreation for the China market.
• Reviewing assets against requirements before distribution to stakeholders.
• Maintaining asset libraries, drives and project documentation.
• Providing regular project updates and flagging risks or deadline pressures.
• Supporting scheduling and meeting prep for China-focused creative activity.
• Helping improve workflows, trackers and briefing processes.

Skills

Fluent Mandarin

Organisational skills

Project coordination

Stakeholder management

PM tools

Localization / transcreation

Attention to detail

Creative production / traffic

Tools

Monday.com

Asana

Wrike

Job description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

We’re looking for a Creative Coordinator to support the day-to-day creative workflow for our China market. Reporting to our Creative Strategist, you’ll act as the key link between our China Marketing and eCommerce teams and our creative function, ensuring creative requests are translated into clear briefs, managed efficiently, and delivered on time. This is a fast-paced role for a fluent Mandarin speaker who enjoys bringing organisation, structure and momentum to creative projects.

You’ll be;

• Managing incoming creative requests from China Marketing and eCommerce teams and ensuring all requirements are clearly defined before work begins.
• Converting business needs into well-structured creative briefs aligned to agreed priorities and direction.
• Tracking projects from briefing through to final delivery, maintaining visibility of timelines, ownership and progress.
• Coordinating the flow of assets between internal creative teams, agencies and market stakeholders.
• Supporting localisation and transcreation of creative assets for the China market.
• Reviewing completed assets against project requirements before distribution to stakeholders.
• Maintaining organised asset libraries, shared drives and project documentation.
• Providing regular project updates and proactively highlighting potential risks, bottlenecks or deadline pressures.
• Supporting scheduling, meeting preparation and follow-up actions across China-focused creative activity.
• Helping to improve and maintain workflows, trackers and briefing processes that enable efficient delivery

You’ll have;

• 1–3 years’ experience in creative coordination, production, traffic management, studio administration or marketing support.
• Fluent Mandarin language skills, both written and spoken.
• Excellent organisational skills with strong attention to detail.
• The ability to manage multiple projects and deadlines in a fast-moving environment.
• Strong communication skills and confidence working with stakeholders across different markets and time zones.
• Experience using project or workflow management tools such as Monday.com, Asana, Wrike or similar platforms. An understanding of social, digital or eCommerce content workflows.
• Knowledge of localisation or transcreation processes between English and Mandarin.
• Familiarity with Chinese social platforms and key retail moments would be beneficial.
• Experience within toys, lifestyle, gifting or premium consumer brands would be advantageous