Creative Careers Programme Coordinator (Hybrid)

Creative UK Group; Manchester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Flexible hybrid working

Pension scheme (after probation)

Cycle2Work

Benefits hub with partner discounts

Employee Assistance Programme

Wellbeing Day

Summer Flex Time

Birthday leave

Volunteer day

Additional benefits after year

Job summary

Creative UK is seeking a Programme Coordinator to support the Discover Creative Careers project across the UK. You’ll help coordinate programme activities, maintain GDPR-compliant data and CRM records, and support employer engagement and campaign delivery.

The role reports to the Senior Programme Manager, offers flexible hybrid working with spaces in Manchester, London and Bristol, and a 12‑month fixed-term contract with a salary up to £28,000 FTE.

Qualifications

• Experience in an administrative, coordination or communications role.
• Strong organisational skills and ability to manage competing priorities.
• Confident written and verbal communicator with good copywriting skills.
• Technically confident, including CRM use (HubSpot desirable).
• Understanding of GDPR and responsible data handling.
• Strong attention to detail and accuracy.
• Ability to work collaboratively with internal and external stakeholders.
• Competent user of Microsoft 365 and digital communication tools.
• Passion for supporting young people’s access to creative opportunities.

Responsibilities

• Provide organisational and administrative support to the Programme Managers across all programme strands.
• Maintain accurate records, including GDPR-compliant data handling and CRM updates (HubSpot preferred).
• Support planning, scheduling and logistics for meetings, workshops, events and programme activities.
• Collate monitoring information and contribute to reporting for funders and partners.
• Prepare plans, timelines, briefings and documentation as required.
• Support smooth information flow between consortium partners.
• Support development and coordination of communications assets and outreach workflows.
• Assist with partner communications, including preparing packs, email updates and copywriting.
• Manage programme enquiries and signpost information.
• Schedule and support content across social media, newsletters and digital channels with Marketing colleagues.
• Help ensure high-quality, accessible content for the programme’s digital platforms.
• Track engagement and campaign metrics.
• Support outreach to employers, industry bodies, regional networks and educators to coordinate participation.
• Help maintain employer target lists using CRM tools.
• Liaise with industry contributors to gather content, opportunities and campaign assets.
• Assist with briefings and coordination with marketing and delivery partners.
• Support administration of the Badging Programme, including employer onboarding.
• Maintain the automated system to ensure smooth processes and accurate data.
• Provide basic support to employers engaging in the Badging process.
• Organise and minute meetings including partner briefings, steering groups and task‑and‑finish groups.
• Capture and share insights, actions and follow‑up requirements.
• Liaise with Creative UK colleagues and contribute to internal reporting.
• Provide excellent customer service to employers, partners, educators and young people as required.
• Work closely with consortium partners to coordinate communications and administrative tasks.
• Ensure all work aligns with programme commitments to equity, inclusion and accessibility.
• Undertake any other duties reasonably required of the post holder.

Skills

Organisational skills

Copywriting

CRM usage (HubSpot)

GDPR knowledge

MS 365 proficiency

Stakeholder collaboration

Customer service

Tools

HubSpot CRM

Microsoft 365

Job description

Creative UK is seeking a Programme Coordinator to support the Discover Creative Careers project across the UK. You’ll help coordinate programme activities, maintain GDPR-compliant data and CRM records, and support employer engagement and campaign delivery.

The role reports to the Senior Programme Manager, offers flexible hybrid working with spaces in Manchester, London and Bristol, and a 12‑month fixed-term contract with a salary up to £28,000 FTE.