PROGRAMME COORDINATOR, DISCOVER CREATIVE CAREERS
Creative UK Group
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Benefits offered by this job
Job summary
Creative UK is seeking a Programme Coordinator to support the Discover Creative Careers project across the UK. You’ll help coordinate programme activities, maintain GDPR-compliant data and CRM records, and support employer engagement and campaign delivery.
The role reports to the Senior Programme Manager, offers flexible hybrid working with spaces in Manchester, London and Bristol, and a 12‑month fixed-term contract with a salary up to £28,000 FTE.
Qualifications
- Experience in an administrative, coordination or communications role.
- Strong organisational skills and ability to manage competing priorities.
- Confident written and verbal communicator with good copywriting skills.
- Technically confident, including CRM use (HubSpot desirable).
- Understanding of GDPR and responsible data handling.
- Strong attention to detail and accuracy.
- Ability to work collaboratively with internal and external stakeholders.
- Competent user of Microsoft 365 and digital communication tools.
- Passion for supporting young people’s access to creative opportunities.
Responsibilities
- Provide organisational and administrative support to the Programme Managers across all programme strands.
- Maintain accurate records, including GDPR-compliant data handling and CRM updates (HubSpot preferred).
- Support planning, scheduling and logistics for meetings, workshops, events and programme activities.
- Collate monitoring information and contribute to reporting for funders and partners.
- Prepare plans, timelines, briefings and documentation as required.
- Support smooth information flow between consortium partners.
- Support development and coordination of communications assets and outreach workflows.
- Assist with partner communications, including preparing packs, email updates and copywriting.
- Manage programme enquiries and signpost information.
- Schedule and support content across social media, newsletters and digital channels with Marketing colleagues.
- Help ensure high-quality, accessible content for the programme’s digital platforms.
- Track engagement and campaign metrics.
- Support outreach to employers, industry bodies, regional networks and educators to coordinate participation.
- Help maintain employer target lists using CRM tools.
- Liaise with industry contributors to gather content, opportunities and campaign assets.
- Assist with briefings and coordination with marketing and delivery partners.
- Support administration of the Badging Programme, including employer onboarding.
- Maintain the automated system to ensure smooth processes and accurate data.
- Provide basic support to employers engaging in the Badging process.
- Organise and minute meetings including partner briefings, steering groups and task‑and‑finish groups.
- Capture and share insights, actions and follow‑up requirements.
- Liaise with Creative UK colleagues and contribute to internal reporting.
- Provide excellent customer service to employers, partners, educators and young people as required.
- Work closely with consortium partners to coordinate communications and administrative tasks.
- Ensure all work aligns with programme commitments to equity, inclusion and accessibility.
- Undertake any other duties reasonably required of the post holder.
Skills
Tools
Job description
Deadline:22 November 2026
Creative UK is the independent network for the UK Creative Industries, and we know that connection changes everything. Our overarching mission is to leverage the economic, social and cultural value of the UK’s creative economy. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We are seeking a highly organised and proactive Programme Coordinator to support the delivery of the new UK-wide Creative Careers Service, delivered by a consortium led by Futures for All, Creative Access and Creative UK, providing clear and inclusive pathways into the Creative and Cultural Industries (CCIs). This role will play a key part in ensuring seamless delivery across industry engagement, communications and programme operations.
The Programme Coordinator will report to the Senior Programme Manager and work closely with the Programme Manager to coordinate programme activity, maintain high-quality administrative systems, support employer engagement and help deliver campaign and communications outputs.
This role is ideal for someone with strong communication skills, excellent organisation, solid technical confidence, including CRM use, and a passion for improving young people’s access to creative careers.
Senior Programme Manager, Discover Creative Careers
Flexible hybrid working, with workspaces available in Central London, Bristol and Manchester.
Up to £28,000 FTE per annum.
Full-time for an initial 12-month fixed-term contract.
- Provide organisational and administrative support to the Programme Managers across all programme strands.
- Maintain accurate records, including GDPR-compliant data handling and CRM updates (HubSpot preferred).
- Support planning, scheduling and logistics for meetings, workshops, events and programme activities.
- Collate monitoring information and contribute to reporting for funders and partners.
- Prepare plans, timelines, briefings and documentation as required.
- Support smooth information flow between consortium partners.
- Support the development and coordination of communications assets and outreach workflows.
- Assist with partner communications, including preparing packs, email updates and copywriting.
- Manage programme enquiries and signpost information.
- Schedule and support content across social media, newsletters and digital channels with Marketing colleagues.
- Help ensure high-quality, accessible content for the programme’s digital platforms.
- Track engagement and campaign metrics.
- Support outreach to employers, industry bodies, regional networks and educators to coordinate participation.
- Help maintain employer target lists using CRM tools.
- Liaise with industry contributors to gather content, opportunities and campaign assets.
- Assist with briefings and coordination with marketing and delivery partners.
- Support administration of the Badging Programme, including employer onboarding.
- Maintain the automated system to ensure smooth processes and accurate data.
- Provide basic support to employers engaging in the Badging process.
- Organise and minute meetings including partner briefings, steering groups and task‑and‑finish groups.
- Capture and share insights, actions and follow‑up requirements.
- Liaise with Creative UK colleagues and contribute to internal reporting.
- Provide excellent customer service to employers, partners, educators and young people as required.
- Work closely with consortium partners to coordinate communications and administrative tasks.
- Ensure all work aligns with programme commitments to equity, inclusion and accessibility.
- Undertake any other duties reasonably required of the post holder.
- Experience in an administrative, coordination or communications role.
- Strong organisational skills and ability to manage competing priorities.
- Confident written and verbal communicator with good copywriting skills.
- Technically confident, including CRM use (HubSpot desirable).
- Understanding of GDPR and responsible data handling.
- Strong attention to detail and accuracy.
- Ability to work collaboratively with internal and external stakeholders.
- Competent user of Microsoft 365 and digital communication tools.
- Passion for supporting young people’s access to creative opportunities.
- Experience in the creative industries or education and skills sectors.
- Marketing or social media scheduling experience.
- Experience coordinating or supporting campaign delivery.
- Experience supporting events, projects or multi-partner programmes.
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
- We join the dots; collaboration is in our DNA.
- We support and empower; we are here to make a difference.
- We are curious, open & honest.
- We celebrate difference & value equality of opportunity.
- A 35-hour working week (full-time equivalent).
- Flexible hybrid working, with the option of compressed working patterns.
- Access to our Creative UK workspaces in Central London, Bristol and Manchester.
- After three months, enrolment into our pension scheme with a 5% employer contribution.
- Cycle2Work scheme in partnership with Halfords.
- Access to our benefits hub, with discounts across a wide range of partners.
- Employee Assistance Programme, currently provided by BUPA.
- A paid Wellbeing Day each year.
- Summer Flex Time throughout July and August, reducing the full-time working week by two hours.
- Your birthday off.
- Additional paid leave over the festive period.
- A paid volunteering day each year, giving you time to support a cause that matters to you.
- After one year, access to additional tailored benefits such as Medicash and Life Assurance.
We value difference and celebrate the creativity that it brings. We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities, talents, and physical and cognitive differences.
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