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ScS in Sunderland is seeking an experienced Creative Campaign Manager to bring our brand to life through distinctive UK advertising campaigns. You will own end-to-end creative campaigns, translate plans into briefs, and collaborate with our in-house team and external agencies.
This role covers TV, video, digital and paid social, with hybrid working two days in the Sunderland office. You will lead agency delivery, ensure on-brand output, and drive commercial performance while maintaining strong
Department: Marketing
Location: Sunderland - Customer Support Centre
We’re looking for an experienced and creatively driven Creative Campaign Manager to join our Marketing Team and help bring our brand to life through distinctive, impactful campaigns that inspire customers and drive our growth. The Creative Campaign Manager is responsible for bringing our brand proposition of quality, value and the Italian Touch to life through distinctive, impactful and effective UK advertising campaigns. Owning the end-to-end delivery of creative campaigns, the role will build brand awareness, strengthen customer consideration and drive commercial performance and sales. Leading the day-to-day relationship with our creative agency, the role will bring together UK and Italian colleagues, fostering collaboration and developing greater local ownership of our creative output. Working across advertising, retail stores, digital and social, the Creative Campaign Manager will ensure a connected and consistent customer experience, delivering compelling campaigns that bring our brand to life and to helping poltronesofà become a positively famous brand. Hybrid working, with two days per week based in our Sunderland office.
Translate the rolling customer and trade plan into clear creative briefs, audience priorities, messages, deliverables and production schedules. Manage campaigns from briefing and concept development through approval, launch and evaluation.
Lead day-to-day agency delivery, work-in-progress meetings and feedback. Agree scopes, costs and timelines; challenge ideas against objectives and hold the agency accountable for quality, value and delivery.
Assess concepts for quality, value, Italian distinctiveness, cut-through and brand attribution. Turn research and stakeholder feedback into clear direction while building a consistent creative platform over time.
Coordinate TV, video, audio, outdoor, digital and paid-social assets as required. Manage production partners, format adaptations and delivery specifications with the Media Planning Manager, meeting booking and trafficking deadlines.
Manage the UK creative approval calendar with the Marketing Director and Italian brand colleagues. Clarify decision rights, local adaptation needs and lead times; elevate unresolved issues before they delay delivery.
Work with the Head of Brand, Social & Content to connect advertising with social, content and PR. Brief reusable campaign assets and social-first adaptations; coordinate with Retail Marketing on consistent POS execution.
Obtain appropriate approval for product, price, offer and finance messages. Manage usage rights, talent and music licences, brand checks and asset versions. Control agreed production budgets, purchase orders and invoices.
Agree a creative testing plan with Media Planning and insight partners. Review recognition, brand attribution, message take-out and consideration alongside commercial results; apply learning to improve future executions and content reuse.
Briefs and assets delivered on time and budget; stronger brand attribution and consideration; effective creative tests; increased content reuse.