Craft Store Colleague: Customer-Focused Team Player

Hobbycraft; Rugby; Presencial; GBP 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

33 days holiday including bank hols

40% colleague discount

Cycle2Work scheme

Discounted gym membership

Volunteer day

Pension scheme

Employee discounts

Wellbeing support

Social events

Descripción de la vacante

Hobbycraft in Rugby is seeking a Store Colleague to support the Store Management Team in delivering all aspects of store operations and a truly customer-focused experience. The role includes till duties, stock replenishment, click-and-collect support, and assisting in workshops, with a shift pattern including Wednesdays and Saturdays.

You will embody our brand values, demonstrate excellent communication, and contribute to a welcoming and inspiring shopping environment for craft lovers.

Formación

• Retail (or similar) experience is desirable.
• A confident communicator who can deliver outstanding customer service.
• A passion for craft.
• Selling skills are advantageous.
• Stock replenishment.

Responsabilidades

• Brand ambassador – you will be passionate about the Hobbycraft brand, embracing change in a positive and proactive way.
• Teamwork - build great working relationships with the team and treat individuals fairly and with respect.
• Customer Service - deliver outstanding customer service, putting the customer at the heart of everything you do, with excellent communication.
• Change - recognise and adapt to change in a positive, proactive way.
• Cash Handling - operate the till and handle cash, card and gift card transactions.
• Click and Collect – assist with the Click and Collect process.
• Stock Control - minimize stock loss and ensure tagging processes are followed.
• Workshops – you may be required to host various workshops.

Conocimientos

Cash handling

Customer service

Retail experience

Craft passion

Selling skills

Stock replenishment

Communication

Teamwork

Descripción del empleo

Hobbycraft in Rugby is seeking a Store Colleague to support the Store Management Team in delivering all aspects of store operations and a truly customer-focused experience. The role includes till duties, stock replenishment, click-and-collect support, and assisting in workshops, with a shift pattern including Wednesdays and Saturdays.

You will embody our brand values, demonstrate excellent communication, and contribute to a welcoming and inspiring shopping environment for craft lovers.