Craft Attendant

National Grid; Birmingham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

26 days paid leave + 8 bank holidays

Contributory pension up to 12%

Annual Share Save plan

Life assurance x 4 basic salary

Private healthcare for you and family

Employee Assistance Programme

Free on-site parking

Job summary

National Grid Electricity Distribution in Birmingham is seeking a Craft Attendant to contribute to the repair, replacement, construction and alteration of assets. The role involves working away from the depot in and around the area, often in a small team, with a mix of office and site duties.

Applicants should have English GCSE or equivalent; some electrical experience is advantageous, with full training provided.

Qualifications

• Electrical experience would be an advantage; full training will be given.
• Must be mobile around the area and able to work outdoors.

Responsibilities

• Understand the task before commencing work.
• Promote and demonstrate a culture of Health Safety & Quality at all times.
• Preparation of the work site.
• Erect signs and barriers. Excavate, lay cable and backfill. Excavate pole and stay holes. Fix meter boards, meters and cut-outs.
• Provide first aid where required.
• Maintain tools, equipment, materials and vehicles in a safe condition.
• Assist other team members.
• Assess the potential impact of a specific work activity on customers.
• Minimise the adverse impact of own activities on customers.
• Advise customers affected of the impact of own activities.
• Resolve customer complaints, wherever possible directly.
• Assess site risks, and take action to remove or avoid those risks.
• Comply with safety instructions, use protective equipment and wear protective clothing.
• Report all accidents and incidents.

Skills

Electrical experience

Full driving licence

Job description

The following content displays a map of the jobs location - Birmingham

Working Hours:

37

Location:

Birmingham

Closing Date:

22/11/2026

Role Types:

Maintenance and Construction

Region / Division:

Operations

Department:

Operations (West Midlands)

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

An opportunity is available for a Craft Attendant based at Birmingham.

The successful candidate will be required to contribute with the repair, replacement, construction and alteration of assets.

Progression opportunities may be available for someone who demonstrates a desire to learn and undertake new tasks. This will be dependent on business need.

To apply, you’ll need to have English GCSE (1-9 / G-A) or equivalent qualification deemed to be at the same level in this subject, such as Functional Skills.

Evidence of your qualificationwill be required prior to appointment.

Main Responsibilities

• Ensure before commencing work you understand the task/s that you have been instructed to undertake;
• Promote and demonstrate a culture of Health Safety & Quality at all times
• Preparation of the work site.
• Erect signs and barriers. Excavate, lay cable and backfill. Excavate pole and stay holes. Fix meter boards, meters and cut-outs.
• To provide first aid where required in accordance with training.
• Maintain tools, equipment, materials and vehicles in a safe condition.
• Assist other team members.
• Assess the potential impact of a specific work activity on customers.
• Minimise the adverse impact of own activities on customers.
• Advise customers affected of the impact of own activities.
• Resolve customer complaints, wherever possible directly.
• Assess site risks, and take action to remove or avoid those risks.
• Comply with safety instructions, use protective equipment and wear protective clothing.
• Report all accidents and incidents

The Ideal Candidate

The work involves being away from the depot in and around the area, often in a team of two people.

You'll work across both office and site environments, providing a varied working experience that combines desk-based tasks with regular time spent out on site.

You'll need to be able to react quickly, decisively and responsibly. You will also need to be flexible in your approach to assist the team in meeting its objectives. The role is suitable for someone who enjoys the demands of a physical outdoor environment.

You will need to be mobile throughout the area and you may also be required to undertake out of hours standby duties, therefore a full driving licence is desirable.

Some electrical experience would be an advantage, however full training will be given.

Operationally we require you to live within approximately 60 minutes of the depot you are applying for.

Provisional interview date: Tuesday 8th December

About The Company

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Life assurance x 4 basic salary
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email [e-mail]

In most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.