Craft Attendant

National Grid Electricity Distribution; Barnstaple; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days + 8 bank holidays

Pension scheme with 12% match

Annual Share Save plan

Life assurance 4x salary

Private healthcare

Employee Assistance Programme

Free on-site parking

Job summary

National Grid Electricity Distribution is hiring a Craft Attendant for Barnstaple. The role involves repair, replacement, construction and alteration of assets with emphasis on safety, teamwork and customer impact. You may undertake out-of-hours standby duties and a full driving licence is desirable.

Progression may be available for those who show initiative. A competitive package with pension, healthcare and paid leave accompanies the role.

Qualifications

• Work involves outdoor, physical tasks around Barnstaple area.
• Ability to work away from depot, often in a small team.
• Full driving licence is desirable but not always essential.

Responsibilities

• Understand tasks before starting work and follow instructions.
• Promote Health, Safety & Quality at all times.
• Prepare and secure work sites; erect signs, barriers and backfill as needed.
• Maintain tools and equipment in safe condition; report incidents.
• Assist team members and assess impact on customers.

Skills

Physical outdoor work

Mobility/being away from depot

Driving licence desirable

Teamwork

Health & safety awareness

Customer service mindset

Job description

The following content displays a map of the jobs location - Barnstaple

Working Hours:

37

Location:

Barnstaple

Closing Date:

05/10/2026

Role Types:

Maintenance and Construction

Region / Division:

Operations

Department:

Operations (South West)

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

An opportunity is available for a Craft Attendant based at Barnstaple.

The successful candidate will be required to contribute with the repair, replacement, construction and alteration of assets.

Progression opportunities may be available for someone who demonstrates a desire to learn and undertake new tasks.This will be dependenton business need.

Main Responsibilities

• Ensure before commencing work you understand the task/s that you have been instructed to undertake;
• Promote and demonstrate a culture of Health Safety & Quality at all times
• Preparation of the work site.
• Erect signs and barriers. Excavate, lay cable and backfill. Excavate pole and stay holes. Fix meter boards, meters and cut-outs.
• To provide first aid where required in accordance with training.
• Maintain tools, equipment, materials and vehicles in a safe condition.
• Assist other team members.
• Assess the potential impact of a specific work activity on customers.
• Minimise the adverse impact of own activities on customers.
• Advise customers affected of the impact of own activities.
• Resolve customer complaints, wherever possible directly.
• Assess site risks, and take action to remove or avoid those risks.
• Comply with safety instructions, use protective equipment and wear protective clothing.
• Report all accidents and incidents

The Ideal Candidate

The work involves being away from the depot in and around the area, often in a team of two people. The environment requires you to be able to react quickly, decisively and responsibly. You will also need to be flexible in your approach to assist the team in meeting its objectives. The role is suitable for someone who enjoys the demands of a physical outdoor environment.

You will need to be mobile throughout the area and you may also be required to undertake out of hours standby duties, therefore a full driving licence is desirable.

Some electrical experience would be an advantage, however full training will be given.

About The Company

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Life assurance x 4 basic salary
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email [e-mail]

In most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.