Court Usher

TN United Kingdom; Burnley; On-site; Full time

Job summary

A leading company is seeking a Full-Time Temporary Court Usher in Burnley. The role involves supporting the judiciary and public during court hearings, performing administrative duties, and ensuring efficient court operations. Training will be provided, and the position offers a competitive hourly rate of £12.21. Candidates should possess strong customer service skills and proficiency in Microsoft Office. This role is vital for maintaining the court's accessibility and efficiency.

Qualifications

• Strong customer service skills and confidence in dealing with the public.
• Excellent written and verbal communication skills.

Responsibilities

• Collecting and delivering files and bundles to judiciary and clerks.
• Preparing and clearing court rooms for hearings, tribunals, and meetings.
• Supporting court hearings and assisting the public attending hearings.

Skills

Customer Service

Communication

Tools

Microsoft Office

Excel

Teams

Job description

Job Opportunity: Full-Time Temporary Court Usher

Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice responsible for supporting the legal system across England and Wales. HMCTS aims to ensure justice is accessible, fair, and efficient for everyone, including vulnerable individuals, families in crisis, claimants, and businesses.

Position: Full-time Temporary Court Usher

Contract: 3 months with potential extension

Working Hours: 37 hours/week, Monday to Friday, with occasional Saturdays

Hourly Rate: £12.21

Job Description:

We are seeking an organized and motivated Court Usher based in Burnley, with occasional travel to Blackburn. Training will be provided. Responsibilities include:

1. Collecting and delivering files and bundles to judiciary and clerks
2. Supporting colleagues and judiciary outside of court times
3. Navigating court hearings via video link, onsite, and remotely
4. Preparing and clearing court rooms for hearings, tribunals, and meetings
5. Supporting court hearings and assisting the public attending hearings
6. Performing administrative duties such as filing, printing, data entry, and post handling

Requirements:

• Strong customer service skills and confidence in dealing with the public
• Proficiency in Microsoft Office, Excel, and Teams
• Excellent written and verbal communication skills
• Accessible location by bus, train, or car

Application Process:

Interested candidates should apply online. Successful applicants will undergo comprehensive background and clearance checks, including DBS, employment, education, address verification, and possibly references.

Brook Street supports the Armed Forces Covenant, guaranteeing interviews for eligible veterans and military spouses/partners who meet the essential criteria. We encourage applicants with disabilities or military connections to reach out via our website to express interest.