Court Security Officer — Fixed Hours & Customer-Focused

Manchester Arndale; Burnley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Fixed hours per week

Overtime at enhanced rates

Attendance allowance

Training and qualifications pathway

Courts & Tribunals Service team

Job summary

OCS UK & Ireland is seeking a Court & Tribunal Security Officer based at Burnley to ensure a safe, secure and welcoming environment within a court or tribunal building. You will manage access, monitor activity, and respond to incidents in a professional, customer‑focused manner.

Key responsibilities include operating CCTV and screening equipment, conducting searches, and maintaining communication with control points while upholding health and safety standards.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence and relevant security experience
• Strong communication and customer service skills
• Professional, reliable and detail‑focused approach
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations

Responsibilities

• Provide a professional, welcoming and customer‑focused service to all court users
• Control access to the building, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
• Conduct searches in line with site procedures
• Monitor public and restricted areas, maintaining regular communication with control points
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Skills

Strong communication

Customer service

Calm under pressure

Detail oriented

Tools

CCTV operation

Screening equipment

Job description

OCS UK & Ireland is seeking a Court & Tribunal Security Officer based at Burnley to ensure a safe, secure and welcoming environment within a court or tribunal building. You will manage access, monitor activity, and respond to incidents in a professional, customer‑focused manner.

Key responsibilities include operating CCTV and screening equipment, conducting searches, and maintaining communication with control points while upholding health and safety standards.