Court Operations & Admin Specialist

Ministry of Justice; Welshpool; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Pension schemes

Training opportunities

Flexible working

Career development

Job summary

Ministry of Justice is seeking Administrative Officers to provide essential administrative support and customer service to court users, judiciary and management. The role is based at Welshpool Magistrates' Court with hybrid working on Fridays and potential Thursday hybrid days depending on hearings and operational needs.

You will progress cases, verify documents, and maintain records while interacting with the public and legal professionals.

Qualifications

• Friendly and approachable with excellent customer service skills.
• Ability to multitask in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficiency and ability to learn new technologies and software.

Responsibilities

• Progress cases through the court/tribunal system and provide administrative support.
• Check and verify documents, records, accounts, claims and returns against criteria.
• Create and update records on in-house computer systems and data input.
• Communicate with the Public, Judiciary, other Court and Tribunal Users and Agencies.

Skills

Customer service

Multitasking

Communication

IT skills

Organization

Tools

Office software

Job description

Ministry of Justice is seeking Administrative Officers to provide essential administrative support and customer service to court users, judiciary and management. The role is based at Welshpool Magistrates' Court with hybrid working on Fridays and potential Thursday hybrid days depending on hearings and operational needs.

You will progress cases, verify documents, and maintain records while interacting with the public and legal professionals.