Course Administration Officer

Artemis Clarke Ltd; Canterbury; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Hybrid working options

43 days leave per year

Excellent pension scheme

Healthcare plan

Job summary

The University of Kent is recruiting a Course Administration Officer in Canterbury to supervise the day-to-day work of the Course Administration team and deliver high-quality student administration services. The role includes staff training, providing management information, and supporting operational and strategic decision-making.

You will be confident with systems and data, meticulous, and able to manage competing priorities and meet tight deadlines.

Qualifications

• Experienced user of databases and student record-keeping.
• Experience of using complex spreadsheets and databases on a regular basis.
• Experience of making decisions based on complex rules and guidance from multiple sources.
• Excellent interpersonal skills - establishing relationships and maintaining contacts with people from a variety of backgrounds.

Responsibilities

• Lead on course administration tasks to ensure smooth programme administration.
• Deputise for the Course Admin Manager to maintain high standards and attend networking opportunities.
• Ensure data validation and data quality across Kent systems, aligning with regulations and processes.
• Assist in creating and maintaining core functionality on Kent systems to maintain accurate student records.

Skills

Database experience

Spreadsheet proficiency

Decision making

Interpersonal skills

Job description

Course Administration Officer

Location: Canterbury

Salary: £32,080 to £35,608 per annum

Grade: Grade 6

Post Type: Full Time

Contract Type: Permanent

Reference: SL-062-26-R

On the 1 August 2026, The University of Greenwich and the University of Kent formed a pioneering new multi-university group called London and South- East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Kent academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities. Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.

Are you passionate about delivering excellent student administration services? Do you have the management skills to support and develop an administrative team while driving operational excellence?

If so, this could be the job for you.

We are seeking a proactive and highly organised individual to supervise the day-to-day work of our Course Administration team, ensuring the smooth and effective delivery of student administration services. The role also provides administrative and systems support, including staff training and the provision of management information to support operational and strategic decision-making. This is an excellent opportunity for someone who enjoys working collaboratively, improving processes, and supporting colleagues to deliver a high-quality service.

You will be confident working with systems and data, have exceptional attention to detail and the ability to manage competing priorities and meet demanding deadlines.

As a Course Administration Officer you can expect to be involved in:

• Leading on skilled tasks within the Course Admin Office to ensure the effective running of course and programme administration and compliance.
• Deputising for the Course Admin Manager to ensure quality and high standards are maintained, and attending networking opportunities.
• Through a system of regular and rigorous data validation, ensuring that system data is reliable, of high quality, and consistent with the University’s regulations and business processes.
• As a highly skilled specialist user, assist in the creation and maintenance of core functionality on Kent systems, to enable core administration and retain accuracy of all student records.

What will you bring to the role?

• Experienced user of databases and student record-keeping.
• Experience of using complex spreadsheets and databases on a regular basis.
• Experience of making decisions based on complex rules and guidance from multiple sources.
• Excellent interpersonal skills - establishing relationships and maintaining contacts with people from a variety of backgrounds.

What we can offer in return:

• As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:
• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent - University of Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Additional Information:

We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application

The University of Kent values diversity and equality at all levels.

Closing Date: Sunday 23 August 2026