Counter Sales Assistant - Timber

Major Recruitment Huddersfield; Huddersfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A timber and building materials supplier in Huddersfield seeks a motivated Counter Sales Assistant to deliver exceptional customer service. The ideal candidate has experience in retail sales and excellent communication skills, contributing to a supportive team environment. This full-time position offers a salary of up to £30,000 and opportunities for progression and training.

Benefits

Competitive and secure salary

Permanent position with progression opportunities

Supportive team environment

Qualifications

• Proven experience in customer service or trade counter roles.
• Confident communicator with a strong customer focus.
• Highly organized and detail-oriented.

Responsibilities

• Assist customers at the trade counter with expert product advice.
• Process sales orders and payments accurately and timely.
• Collaborate with the warehouse team for order fulfillment.

Skills

Customer service experience

Retail sales

Product knowledge

Communication skills

Organizational skills

Proactive attitude

Job description

Overview

Major Recruitment is pleased to be partnering with a well-established and respected timber and building materials supplier based in Huddersfield to recruit a motivated Counter Sales Assistant. This role presents an excellent opportunity to join a dynamic and friendly team where exceptional customer service, professional growth, and a varied day-to-day experience are highly valued. It is well suited to individuals who take pride in delivering outstanding service and thrive in a fast-paced, customer-centred environment. You will play a vital role in supporting both trade and retail customers by providing expert advice and ensuring they receive the products they need.

Main Responsibilities

• Welcome and assist customers at the trade counter, providing knowledgeable product advice and ensuring a positive experience
• Accurately process sales orders, quotations, and payments in a timely manner
• Share your product expertise to guide customers toward the best solutions or suitable alternatives
• Maintain a clean, organised, and inviting trade counter area
• Collaborate effectively with the warehouse team to ensure smooth and timely order fulfilment
• Support general branch operations as needed, contributing to a dynamic work environment

Candidate Profile

• Proven experience in customer service, retail sales, or trade counter roles, with timber or building supplies experience considered advantageous
• Confident and approachable communicator, with a strong customer focus
• Highly organised and reliable, with excellent attention to detail, particularly in busy periods
• Proactive and willing to take initiative to improve customer satisfaction and team efficiency
• Comfortable using basic IT systems for order processing and stock management

What We Offer

• Competitive and secure salary up to £30,000 depending on experience
• Permanent, full-time position with genuine opportunities for progression and training
• Supportive and welcoming team environment focused on collaboration and development
• Extensive product knowledge and hands-on experience within a well-regarded industry

If you are enthusiastic about delivering excellent customer service and advancing your career in timber sales, we would encourage you to apply via Major Recruitment.

INDAC