Counter Sales Assistant

The Timber Group; Ascot; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

A strong annual leave allowance, + BHs

Company performance bonus scheme

Contributory pension scheme

Company funded Life Assurance

Generous colleague discount scheme

Training and development programmes

Job summary

The Timber Group in Ascot is looking for a Counter Sales Assistant to join our team. You will support customers, handle orders, and contribute to high standards of service across our full product range.

You will work in a branch environment, delivering friendly, proactive service with a focus on accuracy, safety, and teamwork. Previous retail experience is preferred.

Qualifications

• Previous sales experience in a similar role is desirable.
• Strong customer service skills and professionalism.
• Able to work in a team within a branch environment.
• Flexible, enthusiastic, self-motivated and reliable.

Responsibilities

• Serving customers’ needs in a safe and professional manner
• Maintaining a high standard of health and safety on sites and in branches
• Be one of the faces of The Timber Group and help create great customer service
• Create a close working relationship with your team
• Responsible for your own internal customer ledger, previous experience managing a ledger is an advantage
• Build relationships with our key suppliers
• Handle customer orders and enquiries daily

Skills

Sales experience

Customer service

Teamwork

Self-motivated

Job description

We are looking for a Counter Sales Assistant to join our team at Ascot TTG (The Timber Group)

We are an ambitious company and our people reflect that, we strive to always do things better tomorrow than we did today so we can be the first choice for our customers and our colleagues who want a winning place to work. We are a company where people are recognised, remembered, and respected. In return it’s our people who earn the trust of our customers, their colleagues and our communities alike. Our loyal customer base is built on strong relationships which have been developed because our colleagues listen to their needs, exceed their expectations and send them home happy.

As anSales Assistantyou will play a key role in the sale of our full range of products therefore previous sales experience in a similar role within a similar environment is desirable. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.

Here’s what you can expect to do as a Sales Assistant with The Timber Group:

• Serving our customers’ needs in a safe and professional manner
• Maintaining a high standard of health and safety on sites and in branches
• Be one of the faces of The Timber Group and help create great customer service
• Create a close working relationship with your team
• Responsible for your own internal customer ledger, previous experience managing a ledger is an advantage
• Build relationships with our key suppliers
• Handle customer orders and enquiries daily

We realise that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as an Internal Sales Person but you will need to be someone who’s self-motivated, enthusiastic, flexible, reliable and ambitious.

We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you:

• A strong annual leave allowance, alongside your bank holidays
• Company performance bonus scheme
• Acontributory pension scheme
• Company funded Life Assurance
• Agenerous colleague discount scheme
• Arange of training and development programmes to help you progress your career

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?