Branch Assistant

Huws Gray Group.; Portsmouth; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Annual leave allowance

Company bonus scheme

Contributory pension

Life assurance

Discounts on high street retailers

Colleague discounts

Travel discounts

Training and development

Job summary

The Huws Gray Portsmouth branch is hiring a friendly Branch Assistant to help customers, suppliers and colleagues across our yard and on-site areas. You'll build relationships, handle deliveries, and support daily operations with practical product knowledge.

We welcome applicants who enjoy outdoor work and teamwork, and who can provide excellent customer service. Forklift licence is a bonus but not required; full training and career development are available.

Qualifications

• Excellent customer service and relationship-building skills.
• Willingness to work outdoors and in a practical team.
• Forklift licence is a bonus.

Responsibilities

• Build connections with customers on site, by phone and in the Yard & Timber area on site.
• Handle deliveries, checking in goods, storing them safely and keeping everything organised.
• Provide up-to-date product knowledge to help customers find the best materials.
• Load and unload vehicles and coordinate with branch and driving teams to keep operations moving.
• Look after our yards, keeping them tidy and secure for customers and colleagues.

Skills

Customer service

Communication

Forklift licence

Job description

Branch Assistant - Huws Gray Portsmouth- Be the Friendly Face. Offer Practical Advice. Support Every Build.

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in!

We count on our Branch Assistants to build great relationships with our customers and suppliers, all while helping the branch grow its sales and profit.If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we'd love to hear from you.

What you'll be doing:

• Building connections - with customers in person, over the phone and in theYard & Timber area on site
• Handling deliveries - checking in goods, storing them safely and keeping everything organised
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Loading and unloading vehicles - working closely with the branch and driving teams to keep everything moving
• Looking after our yards - keeping themsafe, tidy and secure for our customers and colleagues

We're happy to explore flexible working options. Feel free to chat you about it during the interview. While we might not have ..

What you'll bring:

We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we'll provide the training and support to help you succeed. Got a forklift licence? That's a bonus - but it's definitely not a dealbreaker.

What's in it for you:

We believe great work should be recognised and rewarded. Here's what you can expect:

• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pensionand life assurance
• Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discountacross our group brands
• Attraction and travel discounts
• Training and developmentprogrammes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.