Counter Manager - Winchester

Benefit Cosmetics UK; Winchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics UK is seeking a Full-time Counter Manager for a solo counter at Boots, Winchester. The role focuses on delivering exceptional customer experiences while achieving sales targets and managing counter operations.

As this is a solo counter, previous team management is not required, though there will be management aspects to oversee. The position offers ongoing training and opportunities to drive brand growth in-store.

Qualifications

• 2-4 years of customer service experience in retail or hospitality is preferred.
• Strong sales focus with the ability to meet targets and drive revenue.
• Passion for cosmetics and delivering exceptional customer experiences.
• Self-motivated, proactive and able to work independently.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide brow services, waxing, tinting, and tweezing to guests to boost service revenue.
• Connect with customers, demonstrate products, and achieve personal sales targets.
• Develop in-store events, product launches, and collaborations to grow sales and brand awareness.
• Maintain stock levels and report inventory concerns to minimise missed opportunities.
• Serve as a bridge between store staff and area managers for smooth operations.
• Support daily, weekly, monthly, and annual admin tasks for the counter.
• Maintain high standards of hygiene and counter presentation at all times.

Skills

Sales-driven

Customer service

Retail experience

Problem solving

Flexible hours

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time, 37.5-hour, Counter Manager to make real connections in Boots, Winchester!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation:Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.


• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.


• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.


• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.


• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.


• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.


• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, self-motivated, self-sufficient andsales-driven


• Passion for make-up and Retail with afocus on achieving sales targets and problem solving


• Result-oriented, who likes a challenge andexceeding sales expectations with resilience


• Desire to provide a unique customer experience thatdrives customer loyalty and repeat business


• Flexible availability including weekends, late nights, Bank holidays and holiday periods.


• A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

• Product Discount


• Staff Sale


• New Launch Gratis


• Annual Leave


• Full Training provided


• Refer a friend scheme


• Competitive Commission Scheme

Come paint the world PINK with us!