Counter Brand Lead - Luxury Beauty Sales & Service

The Estée Lauder Companies Inc.; Elgin; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Zusammenfassung

The Estée Lauder Companies Inc. is seeking a Counter Lead to support their Brand by driving sales turnover and market share while focusing on a premium consumer experience.

The role emphasizes presenting a credible brand image, delivering excellent service, and maintaining retail standards across all touchpoints. Key responsibilities include managing replenishment, executing local marketing initiatives, and ensuring brand values are reflected in every interaction with consumers.

Qualifikationen

• Experience in a fast-paced retail and/or consumer facing environment
• Ability to drive self-development
• Commercial understanding and awareness of industry

Aufgaben

• Reflect a credible and professional Brand image to internal and external consumers at all times
• Maximise sales through selling, providing excellent service and retail standards
• Contribute to efficiencies through adhering to store/Brand/Company Procedures and guidelines
• Understand daily/weekly targets
• Deliver excellence in execution of service and ensure zero consumer complaints mindset
• Be an Ambassador for the Brand and ensure Brand values are represented and bought to life

Kenntnisse

Retail experience

Customer service

Communication skills

Jobbeschreibung

The Estée Lauder Companies Inc. is seeking a Counter Lead to support their Brand by driving sales turnover and market share while focusing on a premium consumer experience.

The role emphasizes presenting a credible brand image, delivering excellent service, and maintaining retail standards across all touchpoints. Key responsibilities include managing replenishment, executing local marketing initiatives, and ensuring brand values are reflected in every interaction with consumers.