Costa - Supervisor

OneRetail; Chelmsford; On-site; GBP 12,000 - 15,000; Part time

Job summary

Costa is hiring a Part-time Supervisor to help run daily operations at a high-street location. You will supervise frontline staff, manage till operations, and support weekly rotas and stock orders, while maintaining food hygiene and safety standards.

The role emphasizes strong customer service, team leadership and working under pressure to deliver an excellent guest experience in a busy environment.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Strong focus on delivering great customer service.
• Proven ability to work well under pressure and lead a team.

Responsibilities

• Ensuring deliveries are checked and stored promptly and correctly.
• Supervising a team and creating a positive environment.
• Handling till operations, taking orders and payments.
• Producing weekly rotas and assisting with stock orders.
• Ensuring compliance with food handling, hygiene and safety standards.

Skills

Customer service

Team leadership

Communication skills

Job description

We're currently recruiting a dedicated Costa - Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week.

As a Costa - Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here's what you need to know before applying:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0308/44175001/52793078/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!